BES 4.1
2003 SP1
8703e w/ Sprint

I would like to send an out-of-band page to my 8703e to monitor WAN and Email services. Obviously, sending an email or using the BES is out of the question. If a mail server or circuit is down, no notifications will be received on the device.

There is a computer with an external modem configured for icmp failures and folder sizes limitations on the perimeter network. Historically we have used IPSentry to manage alerts w/ Verizon cell phones. Verizon provided a tap/page number and the phone identification was the phone number. No problems... The vendor had no knowledge of Sprint/Blackberry paging functionality.

Recently we invested in a BES w/ Sprint. Their technical support was unclear of my request. I know you can call a blackberry phone number, and have the option to leave a page, but this isn't an automated solution.

Overall, I am looking for the tap phone number(s) and anyone else who simply would like to send out of band _pages_.

Anything you have, would be great,

I am in this very same position with the very same question.

Can anyone offer any help here?

Thanks,

Ben

I can solve this issue. Please PM and Ill help you!