BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 02-14-2007, 02:11 PM   #1 (permalink)
New Member
 
Join Date: Jan 2007
Model: 7100
Posts: 11
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Desktop Manager and 7100t help

Please Login to Remove!

I have several questions, I have searched but have had trouble finding a solution.

I recently go desktop manager 4.2 and i have a bb7100t at 4.10.309. I saw right away that I could have problems due to the difference in versions which i noticed after the download. You see, I have dial up and it takes quite a while to download this. Surely enough when i started the DM, I had trouble:

Application loader:
The blackberry desktop software does not have blackberry software device for the device that you have connected to the computer. Contact your wireless service provider or system administrator.

Media Manager:
The connected blackberry device does not support transferring media files. Verify that the device has blackberry software version 4.2 or later installed.

Backup and Restore worked fine. I haven't tried the rest.

I read the readme which stated: For instructions on setting up your device, refer to the printed documentation that came with your device.

The thing is when i bought this it didnt come with instructions, just the system, usb, battery and ac plug.

So i guess my ultimate questions are:
1. Do I have to update to 4.2? If so how?
2. Or do i have to get desktop manager all over again?
3. Does this blackberry even support the features I've been trying to access? (media manager etc.)

Thanks in advance, I searched topics but they either confused me or i needed more explanation. I am very grateful to anyone with a solution.
Offline  
Old 02-14-2007, 02:20 PM   #2 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: i5s
Carrier: AT&T
Posts: 27,770
Post Thanks: 32
Thanked 439 Times in 379 Posts
Default

Question 3 answers 1 and 2.

There is no version 4.2 for the 7100, and will never be. Desktop Manager 4.2 works fine with a 7100 with v4.1, but you will not get Media Manager to work.
Offline  
Old 02-14-2007, 02:23 PM   #3 (permalink)
New Member
 
Join Date: Jan 2007
Model: 7100
Posts: 11
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I understand, thanke for the kind reply.
is there any way to get media manager or application loader to work in my current situation? Perhaps by downloading DM 4.1? Just need confirmation.
Offline  
Old 02-14-2007, 03:38 PM   #4 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,667
Post Thanks: 1
Thanked 84 Times in 65 Posts
Default

Media manager will never work with the 7100.

Desktop Manager 4.2 will work fine.

In order to see the software installed on your 7100 in App Loader you'll need to install the 4.1.0.309 OS package to your PC. Then it will show up in App Loader.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.