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Old 02-15-2007, 01:00 PM   #1 (permalink)
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Default Track Wheel Problem - Not Clicking!

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Hey guys,

BB 8700 has been working pretty flawlessly - then suddenly today, the trackwheel doesn't spring back after selecting an email. I have to push really hard and even sometimes that doesn't work. I opened it up and looked - it does actually move left to right (the clicking motion), but it doesn't spring back up to the normal position - thats the problem.

What can i do to fix this? Has anyone else had this problem?

I have a junk 8700r next to me also and can't seem to see how I can switch just the track wheel from the 8700r to my 8700c!

Heeeelp!
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Old 02-15-2007, 03:17 PM   #2 (permalink)
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Oy - alright, after long talk with Blackberry AND Cingular - found out there is no way I can get a phone replaced. Just over the replacement window by 2 months (December 2006 expiration)! Freakin have a brick here that is pretty much useless.

All happened so fast - last night I was a happy bb user, today, nothin.

So now have a contract that doesn't expire til the end of the year, so can't get the 8800 without paying a premium. BB life is looking pretty bleek right now...I'm pissed!
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Old 02-15-2007, 05:03 PM   #3 (permalink)
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That happened to my 7280[?]. I opened it up and couldn't figure out how to fix it.
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Old 02-15-2007, 05:08 PM   #4 (permalink)
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Quote:
Originally Posted by fzfrank
That happened to my 7280[?]. I opened it up and couldn't figure out how to fix it.
Yeah, I still don't understand what is wrong with it. I think something is broken inside the wheel device.
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Old 02-15-2007, 05:34 PM   #5 (permalink)
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The wheels, on rare occasions, do go bad. It is too bad you are past your warranty but there are repair services that will fix. It will cost you some money but they will put a new wheel module in your device.

Stuff happens, sorry it happened to you.
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Old 02-15-2007, 08:41 PM   #6 (permalink)
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That really does stink. And unfortunately changing the casing won't help.

Have you looked at the thread where they have assembled and taken apart a 8700?
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Old 02-15-2007, 09:54 PM   #7 (permalink)
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If you have a soldering iron and a steady hand you can disassemble BB and remove trackwheel from 1 device and put it in the other. It takes some skill you'll need appropriate solder that you can get from radioshack as well as copper desoldering braid. As you are likely hosed might wanna give it a try if you don't wanna pay to have it fixed. If you have no experience with soldering I wouls practice with some wire and a blank circuit board from radio shack. I've been meaning to buy a busted ass BB 8700 so that I can do a DIY step by step for this but work has been keeping me very busy.
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Old 02-19-2007, 05:11 PM   #8 (permalink)
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BlackBerry Repair Shop - A full line of RIM BlackBerry repair services and BlackBerry parts for all BlackBerry handheld devices
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Old 02-25-2007, 02:57 PM   #9 (permalink)
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Well son of a gun.

I am sitting here at work doing some email and DARN if the trackwheel didn't stop clicking! it still works and I dont have to press too hard But I already miss the clicking! I may open and replace module myself. can't complain the BB was free
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