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-   -   Vista Sync and Internal Error 2738 on Desktop Manager 4.2 Install (http://www.blackberryforums.com/general-legacy-device-discussion/65365-vista-sync-internal-error-2738-desktop-manager-4-2-install.html)

cuniman 02-16-2007 02:00 PM

Vista Sync and Internal Error 2738 on Desktop Manager 4.2 Install
 
I've read elsewhere on this forum that you need desktop manager v4.2 in order to be able to sync my 8703e with Vista. But every time I try to uninstall v4.1 of the desktop manager software I get an "internal error 2738" error message. Same error message comes up when I try to install v4.2

I've read elsewhere that that error message means that the uninstall/install handler can't get access to a VB script and that I should download Microsoft's VB script 5.6 from Microsoft's web site. I can't find a VB script 5.6 download for Vista; the download and installation of VB script 5.6 for XP doesn't solve my "internal error 2738" problem.

Any suggestions.

Thanks.

Charlie

d_fisher 02-16-2007 04:49 PM

Try install/uninstalling using the Run as Administrator option.

cuniman 02-16-2007 07:56 PM

Actually, as a lark, I tried to sync my BBerry with desk manager 4.1 on my Vista machine and, voila, it worked.

Charlie


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