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Old 02-19-2007, 11:42 AM   #1 (permalink)
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Default 8800 business question

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As I am a fairly new member and I have been reading quite a bit about the 8800 I would like to ask a question from a business side point of view.

Does the 8800 offer anything new in terms of functionality over the 8700? Yes I know about size differences and the trackball; however does it offer anything new in the OS or feature set that makes it a better business tool than the 8700?

Thank you and thanks for this awsome site.
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Old 02-19-2007, 11:46 AM   #2 (permalink)
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only thing i can think of is support for more attachments opening. but generally, no.
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Old 02-19-2007, 12:02 PM   #3 (permalink)
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better battery life.

better outgoing voice quality.

GPS.

An ambidexterous design.

Voice Dialing.
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Old 02-19-2007, 12:06 PM   #4 (permalink)
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Expandable memory (microSD card)
Os v4.2 with enhanced media controls
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Old 02-19-2007, 12:36 PM   #5 (permalink)
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Thank you for the info. It looks like a good upgrade, however from what I can tell most of the changes to fucntionality will occure when RIM updates the software.

How about this device compaired to what the new Windows Mobile 6 playform offers?

The reason for so many questions is becuase I am in the middle of making a decision as to whether I should continue to support Blackberry (BES) in the future or only support Windows Mobile devices for our company as we now have Exchange 2007. Any thoughts?
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Old 02-19-2007, 02:27 PM   #6 (permalink)
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Default Stick With BB OS

Quote:
Originally Posted by wwilson
Thank you for the info. It looks like a good upgrade, however from what I can tell most of the changes to fucntionality will occure when RIM updates the software.

How about this device compaired to what the new Windows Mobile 6 playform offers?

The reason for so many questions is becuase I am in the middle of making a decision as to whether I should continue to support Blackberry (BES) in the future or only support Windows Mobile devices for our company as we now have Exchange 2007. Any thoughts?
The best thing about my BB, at least for me, is its stable OS, and its user-friendly functionality. I wouldn't touch windows media software with a 10' pole.
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Old 02-19-2007, 03:10 PM   #7 (permalink)
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^^ Thanks

I believe we will stick with both options.
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Old 02-19-2007, 04:24 PM   #8 (permalink)
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I run both systems in house. In my opinion BlackBerry is still the proven, tried and tested product. While Exchange Direct Push offers the same user functionality, there is no true ownership from the server. You can't enforce IT policies to the device to stop your users screwing them up, kill commands have to be accepted on the device instead of instantly enforced and there is not enough audit reporting back to the server. Microsoft will get it right, but they have a long way to go yet. Also bear in mind the time you will spend supporting end users with devices which are increasingly long winded and complex over the traditional BlackBerry, which any non techie can use - hense the 7 million users worldwide.
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Old 02-20-2007, 12:22 AM   #9 (permalink)
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Quote:
Originally Posted by BBAdmin
I run both systems in house. In my opinion BlackBerry is still the proven, tried and tested product. While Exchange Direct Push offers the same user functionality, there is no true ownership from the server. You can't enforce IT policies to the device to stop your users screwing them up, kill commands have to be accepted on the device instead of instantly enforced and there is not enough audit reporting back to the server. Microsoft will get it right, but they have a long way to go yet. Also bear in mind the time you will spend supporting end users with devices which are increasingly long winded and complex over the traditional BlackBerry, which any non techie can use - hense the 7 million users worldwide.
That is a very good point. I currently have a Dash and a 8700 from T-Mobile. The WM platform has some good pros such as direct dial from the keypad, picture CID, and a wide range of addon products.
The BlackBerry device is much better for email, calendar, and contact management in general even if it is limited to text only emails.

IMO BlackBerry needs to enhance the support of attachments for PDF and office docs. Plus with Exchange 2007 they need to support the new Unified Messaging functions such as voicemail retrieval.
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Old 02-20-2007, 12:47 PM   #10 (permalink)
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Quote:
Originally Posted by BBAdmin
Also bear in mind the time you will spend supporting end users with devices which are increasingly long winded and complex over the traditional BlackBerry, which any non techie can use - hense the 7 million users worldwide.
Not only that but we spend very little time troubleshooting our Blackberries. I can't imagine the nightmare we would face if we deployed Treos or WM5 devices.
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Old 02-20-2007, 01:13 PM   #11 (permalink)
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Default 8800 slower than 8700

Windows Mobile? I will give that a 3 out of 10, while Blackberry is honestly a 9.5 out of 10.

However, 8800 is slower than 8700. Probably 8 out of 10.
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Old 02-20-2007, 03:07 PM   #12 (permalink)
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Quote:
Originally Posted by underskybb
Windows Mobile? I will give that a 3 out of 10, while Blackberry is honestly a 9.5 out of 10.

However, 8800 is slower than 8700. Probably 8 out of 10.
Really? Everyone else has been saying it is faster than the 8700. How can you tell it is slower? The 8700 is not slow by any means.

I believe faster processors are only needed when you start adding more to the OS such as video, music, and better graphics.
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Old 02-20-2007, 03:25 PM   #13 (permalink)
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Quote:
Originally Posted by wwilson
Does the 8800 offer anything new in terms of functionality over the 8700? Yes I know about size differences and the trackball; however does it offer anything new in the OS or feature set that makes it a better business tool than the 8700?
If your phone system can email your voice mail as a .mp3 or .wav file, and you get a lot of voice mail when you're not in the office, the 8800 (because of the 4.2 handheld OS) can play these files. This means you can save voice messages on your phone for later, and don't have to dial in, punch the keypad a bunch to find an old message, can skip through a long message faster, etc.

The Pearl has this functionality also, and the 8700 series would have it if 4.2 ever gets released there. This all comes as part of the enhanced media abilities of 4.2 and the 8000 series hardware.

Also, Push to Talk is available on 4.2 devices, with rumors of it being available on the 8700 as well. But this is probably not very useful for the vast majority of people out there.
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Old 02-20-2007, 03:32 PM   #14 (permalink)
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Quote:
Originally Posted by wwilson
Really? Everyone else has been saying it is faster than the 8700. How can you tell it is slower? The 8700 is not slow by any means.

I believe faster processors are only needed when you start adding more to the OS such as video, music, and better graphics.
8700c was not slow. No, it was blazing fast that I never noticed any lagging.

8800 is not slow by smart phone standard, but I do notice lagging once a while...unfortunately. I guess after you add all the media capability while using the same processor...

You said people are saying 8800 is faster than 8700? Well, I can only testify what I personally experience...

By the way, read my review, when GPS is working, the phone basically freezes if you switch to a different program
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Old 02-20-2007, 03:50 PM   #15 (permalink)
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Quote:
Originally Posted by phonemonkey
If your phone system can email your voice mail as a .mp3 or .wav file, and you get a lot of voice mail when you're not in the office, the 8800 (because of the 4.2 handheld OS) can play these files. This means you can save voice messages on your phone for later, and don't have to dial in, punch the keypad a bunch to find an old message, can skip through a long message faster, etc.

The Pearl has this functionality also, and the 8700 series would have it if 4.2 ever gets released there. This all comes as part of the enhanced media abilities of 4.2 and the 8000 series hardware.
Sure but you need the BES 4.1 SP3 (4.1.3) to be able to playback mp3 attachments (now available!)
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Old 02-20-2007, 03:57 PM   #16 (permalink)
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Quote:
Originally Posted by bertiebassett
Sure but you need the BES 4.1 SP3 (4.1.3) to be able to playback mp3 attachments (now available!)
And allegedly coming soon to a BIS near you.
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Old 02-20-2007, 05:48 PM   #17 (permalink)
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Quote:
Originally Posted by phonemonkey
If your phone system can email your voice mail as a .mp3 or .wav file, and you get a lot of voice mail when you're not in the office, the 8800 (because of the 4.2 handheld OS) can play these files.
We are running Exchange 2007 and Exchange now has built in Unified Messaging. If you have the correct phone system Exchange now is your email and voicemail server all in one package. It is VERY good.

Anyway, all the files come accross as you guessed it..WMA files unless you have Outlook 2007 then they are part of the message.

Windows Mobile 5 and 6 allow you to play the file from the message. Now if BB would support all of the new Exchange 2007 features, which I believe they will over the next year, that would be awsome.
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Old 02-20-2007, 05:49 PM   #18 (permalink)
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Quote:
Originally Posted by underskybb
8700c was not slow. No, it was blazing fast that I never noticed any lagging.

8800 is not slow by smart phone standard, but I do notice lagging once a while...unfortunately. I guess after you add all the media capability while using the same processor...

You said people are saying 8800 is faster than 8700? Well, I can only testify what I personally experience...

By the way, read my review, when GPS is working, the phone basically freezes if you switch to a different program
My guess is this is due to the fact that the processer is doing so much now and not just displaying emails. I would guess the next BB 89xx or 9xxx will fix this issue as I hear they have updated processors.
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Old 02-20-2007, 08:04 PM   #19 (permalink)
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Quote:
Originally Posted by wwilson
Thank you for the info. It looks like a good upgrade, however from what I can tell most of the changes to fucntionality will occure when RIM updates the software.

How about this device compaired to what the new Windows Mobile 6 playform offers?

The reason for so many questions is becuase I am in the middle of making a decision as to whether I should continue to support Blackberry (BES) in the future or only support Windows Mobile devices for our company as we now have Exchange 2007. Any thoughts?
This will depend on what you value. BB is known for a reliable and stable OS. It is the best email device available bar-none. If these are important to you, the decision is easy.
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