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Old 02-20-2007, 04:39 PM   #1 (permalink)
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Red face 7250 not receiving e-mail

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I am on BES server, using 7250. I am able to send e-mail from device but not receiving it, called verizon they say it is server problem, wiped handheld and reactivated but same situation exists. Thanks for the help.
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Old 02-21-2007, 09:10 AM   #2 (permalink)
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If it is a server problem, wiping your handheld and reactivating the device does nothing toward fixing the server problem.

You don't give much detail... but was your e-mail sending on this very same 7250 previously, or is this a new unit, new BES setup? In otherwords, what else changed just prior to your problem occuring?
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Old 02-21-2007, 09:53 AM   #3 (permalink)
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Sorry about not providing details. it is not a new unit, it was sending e-mail before reactivation (which was done after handheld wipe) and it is sending e-mail after reactivation. Calender, contact, memo function working fine, e-mail reconcilation is on, delete on is mailbox and handheld, on conflicts mailbox wins. Thank you for trying to help me.
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