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02-20-2007, 10:15 PM
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#1 (permalink)
| | Thumbs Must Hurt
Join Date: Jan 2007 Location: New York, NY Model: 9000 OS: 4.6.0.237 Carrier: at&t
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| DST patch on 8700c Please Login to Remove! I have a BB 8700c and I just tried to install the DST patch OTA (on my blackberry browser, I went to blackberry.com/dst2007 and then there was an option to download the patch, which I did) and then when it completed, I did a hard reset. I know the sites say to allow between 15-20 minutes for the patch to update. Well, the device reset within the normal startup time, and when I go to Settings -> Options -> 2007 DST Patch it says "2007 DST Patch Manager Running" and it has been about half hour, if not more. It just keeps saying that, no change at all.
Current set up is an Apple PowerBook G4 1.67ghZ (too bad I can't install with that...) and a BB 8700c with v4.1.0.194 and Platform 2.0.0.90
Any thoughts or insight would be much appreciated! | | Offline
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02-20-2007, 10:34 PM
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#2 (permalink)
| | Thumbs Must Hurt
Join Date: Feb 2007 Location: Central USA Model: 9630 OS: 4.7.1.61 Carrier: Verizon (Alltel)
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| This won't help probably, but I just did it on my 8703e and it dowlonaded in about 30 seconds, reset and booted back up in less than a minute. When I went to Options, "2007 DST Patch" was at the top of the the screen, just above "About." When I clicked on "2007 DST Patch" it said "2007 DST Patch applied." | | Offline
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02-21-2007, 05:04 AM
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#3 (permalink)
| | Knows Where the Search Button Is
Join Date: Dec 2005 Location: Virginia Model: 8700C Carrier: Cingular
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| I downloaded the patch and it was the same thing. I figure is depends on the OS you are using. I would assume you are all running one of the most recent versions. It probably had the patch already applied. | | Offline
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02-21-2007, 09:48 AM
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#4 (permalink)
| | Thumbs Must Hurt
Join Date: Mar 2006 Model: 8700c Carrier: Cingular
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| I am seeing the same issue with my 8700c. I've purposely left an older version of the OS on my handheld, so I could test the patching options. Handheld OS is 4.1.0.194. I opened a case with RIM, so I will let you know what I find out. I plan on waiting several hours to see if it completes successfully or not. | | Offline
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02-21-2007, 09:52 AM
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#5 (permalink)
| | Talking BlackBerry Encyclopedia
Join Date: Dec 2004 Location: Boston area Model: z10 Carrier: AT&T
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| Quote: |
Originally Posted by txag94 I am seeing the same issue with my 8700c. I've purposely left an older version of the OS on my handheld, so I could test the patching options. Handheld OS is 4.1.0.194. I opened a case with RIM, so I will let you know what I find out. I plan on waiting several hours to see if it completes successfully or not. | Same OS rev as you and mine has been running for ~ 3 hours now.
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z10 on AT&T (plus an HTC One X)
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02-21-2007, 10:03 AM
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#6 (permalink)
| | Thumbs Must Hurt
Join Date: Mar 2006 Model: 8700c Carrier: Cingular
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| Quote: |
Originally Posted by bostonnerd Same OS rev as you and mine has been running for ~ 3 hours now. |  Greeeeeeeat.  Do you have a T-Support agreement, by chance? I was SHOCKED, that I got through immediately when calling. I will give them a call back early afternoon. Let them know this is affecting more people than just me. | | Offline
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02-21-2007, 10:08 AM
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#7 (permalink)
| | Talking BlackBerry Encyclopedia
Join Date: Dec 2004 Location: Boston area Model: z10 Carrier: AT&T
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| I'll open something up with our IT folks. Let me know what you find out. I can't tell if this is just stalled (and a reboot will end it) of if it's actually modified anything already.
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z10 on AT&T (plus an HTC One X)
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02-21-2007, 10:43 AM
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#8 (permalink)
| | Thumbs Must Hurt
Join Date: Mar 2006 Model: 8700c Carrier: Cingular
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| And I finally got an error message saying that "Patch not found: Trying again at...", which is the original reason I called RIM. | | Offline
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02-21-2007, 10:52 AM
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#9 (permalink)
| | New Member
Join Date: Aug 2005 Location: Chicago, IL Model: 8700 Carrier: cingular
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| Quote: |
Originally Posted by greggov I have a BB 8700c and I just tried to install the DST patch OTA (on my blackberry browser, I went to blackberry.com/dst2007 and then there was an option to download the patch, which I did) and then when it completed, I did a hard reset. I know the sites say to allow between 15-20 minutes for the patch to update. Well, the device reset within the normal startup time, and when I go to Settings -> Options -> 2007 DST Patch it says "2007 DST Patch Manager Running" and it has been about half hour, if not more. It just keeps saying that, no change at all.
Current set up is an Apple PowerBook G4 1.67ghZ (too bad I can't install with that...) and a BB 8700c with v4.1.0.194 and Platform 2.0.0.90
Any thoughts or insight would be much appreciated! | Several people in my office tested downloading the patch. I did it following BB's directions to connect to my PC and download from the Internet Explorer. Worked without a hitch. Most of the people who tested by using the device Internet connection ran into the same problems you described. Some didn't. Our conclusion was that it seems more reliable to just connect the USB cable and download the patch from IE. | | Offline
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02-21-2007, 11:04 AM
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#10 (permalink)
| | Talking BlackBerry Encyclopedia
Join Date: Dec 2004 Location: Boston area Model: z10 Carrier: AT&T
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| Quote: |
Originally Posted by txag94 And I finally got an error message saying that "Patch not found: Trying again at...", which is the original reason I called RIM. | Mine just completed with a request to reboot. Only took 4 plus hours  !
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02-21-2007, 11:17 AM
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#11 (permalink)
| | Talking BlackBerry Encyclopedia
Join Date: Dec 2004 Location: Boston area Model: z10 Carrier: AT&T
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| The reboot ended unceromoniously with a JVM 200 error. Popped the battery and all seems to be fine. Patch shows as being applied.
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z10 on AT&T (plus an HTC One X)
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02-21-2007, 11:22 AM
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#12 (permalink)
| | CrackBerry Addict
Join Date: May 2005 Location: Chicago Model: 9700 OS: 6.0.0.448 Carrier: T-Mobile
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| You can look in your Date/Time and then Time zones for Mexico City - New as a way to see if the patch actually applied - there are a few new time zones that are added with the patch. | | Offline
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02-21-2007, 11:59 AM
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#13 (permalink)
| | Thumbs Must Hurt
Join Date: Feb 2007 Location: Long Island, NY Model: Bold Carrier: AT&T
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| Don't know how to explain this, but I just did the patch OTA. The download took maybe 30 seconds and after the download was complete the "Installation complete" message popped up in about....10 seconds.
I went to Options > 2007 DST Patch and it shows patch applied. And I have the Mexico City - New time zone.
V4.1.0.377 on Cingular.
FWIW.  | | Offline
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02-21-2007, 12:14 PM
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#14 (permalink)
| | Thumbs Must Hurt
Join Date: Mar 2005 Model: 8700 Carrier: t-mobile
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| Quote: |
Originally Posted by eljefe Don't know how to explain this, but I just did the patch OTA. The download took maybe 30 seconds and after the download was complete the "Installation complete" message popped up in about....10 seconds. | I had the same experience..
T-mobile 4.1.0.346
No reset, no nothing.. it just took. | | Offline
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02-21-2007, 02:33 PM
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#15 (permalink)
| | Thumbs Must Hurt
Join Date: Mar 2006 Model: 8700c Carrier: Cingular
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| Quote: |
Originally Posted by goaliemn I had the same experience..
T-mobile 4.1.0.346
No reset, no nothing.. it just took. | It downloaded and installed in less than a minute, but if I go into Options on the blackberry and open DST2007 patch, it tells me patch not found. Back on hold with RIM. | | Offline
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02-21-2007, 03:05 PM
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#16 (permalink)
| | Thumbs Must Hurt
Join Date: Mar 2006 Model: 8700c Carrier: Cingular
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| And RIM's suggestion was I update all 300+ 8700c's to the latest version of the handheld OS.
OK, I'll get right on that. Maybe I will be done before tomorrow. WHAT THE H3ll kind of answer is that???!!!!  | | Offline
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02-21-2007, 05:45 PM
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#17 (permalink)
| | Knows Where the Search Button Is
Join Date: Jul 2005 Location: In the Iowa cornfields Model: 8800 Carrier: AT&T
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| same patch hang with a 7290, and RIM's solution device stuck on "2007 DST Patch Manager Running..."
after an impatient 45 minutes of staring at this message we contacted RIM.
They had us enable HTTP Logging & verbose HTTP Logging on the BES...
and then hard reboot the device by removing the SIM & battery.
once the device OS came back up, and we went back into Options | 2007 DST Patch ...
an additional level of information now displayed as far as what the patch manager was doing, this time it flew thru the downloading & percent complete indicators that were previously hidden.
I guess we have to take into affect that all the devices out there are trying to do this at near the same time, so the performance lag in hitting RIM's website for the update files may cause additional delays.
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Notes/Domino 6.5x or higher, BES 4.1.2.20, DM 4.x, OS4.x, Cingular, Nextel, Sprint, Verizon, Bell, Orange, Telcel, Vodaphone devices
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02-21-2007, 07:50 PM
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#18 (permalink)
| | Thumbs Must Hurt
Join Date: Jan 2007 Location: New York, NY Model: 9000 OS: 4.6.0.237 Carrier: at&t
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| well I finally got it to work. i checked on it once or twice and it said something like "cannot connect to website" but i forget the exact error message. I tried once more to redownload before I went to bed (about 1am EST) and when I woke up at 6am, I woke up to a welcome sight... the request to reboot after the installation. I do not know exactly how long it took, but I'd bet on over an hour, at least.
my suggestion would be to just keep trying and hope for the best. it worked for me  | | Offline
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02-22-2007, 07:33 AM
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#19 (permalink)
| | CrackBerry Addict
Join Date: May 2005 Location: DC area Model: 8520 Carrier: TMO
Posts: 527
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| Quote: |
Originally Posted by eljefe Don't know how to explain this, but I just did the patch OTA. The download took maybe 30 seconds and after the download was complete the "Installation complete" message popped up in about....10 seconds.
I went to Options > 2007 DST Patch and it shows patch applied. And I have the Mexico City - New time zone.
V4.1.0.377 on Cingular.
FWIW.  | I thought that version of the OS didn't need the patch. 
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