03-07-2007, 06:57 PM
Join Date: Jan 2007
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I am having the same problem as others who have posted here i.e. missing browser, ‘blackberry help’ and email set up.
I have had this problem in the past and by going to Options>Advanced Options>Host Routing Table and then selecting "Register Now" it fixed the problem.
This time it does not bring back the browser icon. I receive the message to confirm that my Blackberry has registered with the network. I have the GRPS icon and my email (via Corporate BES) is working fine so I am pretty sure I am registered on the network.
I had a look at some of the other settings and noticed that under Options>Advanced Options>Service Book the following service books are showing as disallowed:
O2 UK WAPtrans [WAP]
O2 UK Secure WAPtrans [WAP]
WAP MMS Transport [WAP]
I have also noticed under Options>Security Options>General Settings the IT policy was last updated yesterday and that under Options> Advanced Options>Browser the default browser configuration is blank and cannot be changed
I have spoken to my helpdesk team / BES Admin and they say that there has been no recent update to the security policies.
I have also tried installing the Opera browser but get a message about connections inside and outside the firewall which are not allowed by the IT policy.
Thanks for any help you may be to provide.
My set up:
Device : Pearl
OS : 22.214.171.124
Carrier : O2 in the UK