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Old 02-25-2007, 03:14 PM   #1 (permalink)
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Join Date: Feb 2007
Model: 8703e
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Default Unable to import PIM on initial sync

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Hi all -

I just purchased the 8703e and want to import my Palm Desktop info (I formerly used a PalmTX) onto my 8703. It appears that my Palm Desktop software is not recognized. When I try to sync, I followed the instructions requiring attachment of both devices to my computer. Then I click Intellisync>Import, but when the migration wizard starts and it comes time to select the software from which to import, both choices are gray and cannot be selected. What can I do to correct this?

Thanks for any assistance you can give!
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