BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 02-27-2007, 10:30 AM   #1 (permalink)
New Member
 
Join Date: Feb 2007
Model: 8700
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Problem with deleting emails on BB and Outlook

Please Login to Remove!

Can anyone help with this little problem...

At my desk i will work my way through emails: deleting them as required, however when i go to my blackberry the emails i have deleted are still on there (unopened or opened), so at times i find myself with some 50 or so unopened emails on the handset, all of which i have actually opened, and the majority of which i may have deleted.

Can someone help and tell me which of the setting i have incorrect and tell me how to resolve this.

i want anything i delete on my desktop to be deleted on my blackberry.

thanks,

a.
Offline  
Old 02-27-2007, 11:40 AM   #2 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,907
Post Thanks: 60
Thanked 244 Times in 182 Posts
Default

Wirelessly posted (8700g: BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Unless you are on BES (Blackberry Enterprise Service) or BB Redirector, that is not going to happen. If you have a routine BIS setup, its not happening.
Offline  
Old 02-27-2007, 01:27 PM   #3 (permalink)
BlackBerry Extraordinaire
 
Perfect Storm's Avatar
 
Join Date: Dec 2006
Location: Ottawa
Model: 8900
OS: 4.6.1.114
Carrier: Rogers
Posts: 2,467
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

And if it's Outlook on BES you may need to hard delete the messages (shift-del)
Offline  
Old 02-27-2007, 02:23 PM   #4 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App5
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,030
Post Thanks: 54
Thanked 782 Times in 742 Posts
Default

All email is pulled to the RIM servers and then pushed to your BB at regular intervals. If you can delete it from the server before RIM gets it, then it won't show up on the BB. Just deleting from your outlook account won't do it.

I am not even sure if you set Outlook to delete once downloaded will even stop them.
Offline  
Old 02-27-2007, 03:11 PM   #5 (permalink)
BlackBerry Extraordinaire
 
Perfect Storm's Avatar
 
Join Date: Dec 2006
Location: Ottawa
Model: 8900
OS: 4.6.1.114
Carrier: Rogers
Posts: 2,467
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Dubdub
All email is pulled to the RIM servers and then pushed to your BB at regular intervals. If you can delete it from the server before RIM gets it, then it won't show up on the BB. Just deleting from your outlook account won't do it.

I am not even sure if you set Outlook to delete once downloaded will even stop them.
This is only the case for BIS.
Offline  
Old 02-27-2007, 08:01 PM   #6 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App5
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,030
Post Thanks: 54
Thanked 782 Times in 742 Posts
Default

Quote:
Originally Posted by Perfect Storm
This is only the case for BIS.

Correct. I forgot to include that.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.