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Old 03-09-2007, 11:22 PM   #1 (permalink)
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Default 8800 Durability?

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It looks a lot more fragile then the 8700. The 8700 looks like it could take a huge hit and still work, where the 8800 looks like it would break in a million pieces. Any thoughts from those who have either of these devices??
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Old 03-10-2007, 12:06 PM   #2 (permalink)
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That's interesting... We saw the same concerns about the 8700 when it was first released so you're not the first to question the durability of a new BB model. Only time will tell. I've dropped my 8700 on concrete numerous times without any problems aside from cosmetic damage to the plastic casing despite numerous posts about how the 8700 didn't "feel as durable" as it predecessors such as the 7290. We'll see how it goes with the 8800. You can't meaningfully assess durability just by holding something in your hand as we have seen over the years (short of being able to actually snap off parts bare handed).

Last edited by takeshi : 03-10-2007 at 12:09 PM.
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Old 03-10-2007, 12:08 PM   #3 (permalink)
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Right - and the 8700 was less durable than the 7290 which was less durable than the 957 which was a tank

It's a little too soon to tell....
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Old 03-12-2007, 10:48 AM   #4 (permalink)
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Exactly, but you want something that can withstand dropping. What's the point of a device if it's done once you drop it. Well, iPod are like that hahah
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Old 03-23-2007, 10:58 AM   #5 (permalink)
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Unhappy Durability in question, need repair help!!

So I have a personal experience with this from the past week. I dropped my unprotected brand new 8800 from a height of about 3 feet onto a wood floor which had a thin rubber backed carpet over it. No visible damage and no scratches but it did take a bounce.

When I picked up the phone in horror and looked at the screen it simply said "Searching for Networks..." It reconnected for a brief moment and then dropped off totally with a display of "No Service". Ever since, it has been able to connect only once in a while and it goes up and down in signal strength wildly. GPS still works great though, but it's not much fun with out data.

So apparently the small hit caused the antenna or radio to jiggle loose and now I am faced with having to try and fix it somehow since I didn't get it officially from Cingular. They wont exchange without a receipt.

Anyone know where there are some instructions for disassembly or shall I create some?

Super bummed, MM

Thank goodness I still had my 8700 tank to fall back to!
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Old 03-23-2007, 11:06 AM   #6 (permalink)
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I remember my 7290, and oh man, that thing was ROCK SOLID....It could take a beating with a 2x4..the 8700 seemed a little more fragile, and the 8800 seems even more fragile...
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Old 03-31-2007, 09:30 AM   #7 (permalink)
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memphismonkey, you might be able to exchange your phone with cingular. I bought my cingular pearl from ebay and was able to. When you turn on your phone and register it for the first time with cingular, they record that and treat it as the first day of ownership. So warranty with them starts that day.
atleast give it a try
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Old 03-31-2007, 01:12 PM   #8 (permalink)
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Default FIXED! Here's the scoop

I was able to open up my 8800 and find the problem. It turns out that the antenna wire has the potential to pop off of it's connection. On my device it was barely touching the connector so it worked when I was very close to an antenna. See the image for details.


By the way, when you go to a Cingular store you will always get great signal because the have horizontal antennas on the roof of the stores. They are doing it to residential buildings too. Sneaky and scary at the same time!

(www).examiner.com/a-581263~Residents_demand_a_say_in_cell_sites.html
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8800 Durability?-8800ant.jpg  
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Old 03-31-2007, 01:37 PM   #9 (permalink)
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Yea I agree, the 8700 looks much durable.
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Old 04-01-2007, 09:03 AM   #10 (permalink)
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My gf refuses to give up her 7250 because of this exact issue. She has dropped it probably once a week on a floor or our driveway or in our garage. The metal band around the face has been gone for a year but that thing just keeps on tickin' When I told her she needed to upgrade the first thing she asked was if she could drop it alot. Like all of you I am thinking WHY THE heck is dropping it so frequently the MAIN issue..

I have an 8800 and I am pretty sure it cannot withstand the beating that my ol' 7250 went through. Just find it funny that while many of us here cannot understand the perspective of my gf, it is not an uncommon one.
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Old 04-01-2007, 09:10 AM   #11 (permalink)
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The 8800 is definitely more fragile than my old 7290 or even my Palm 650 but in any case, I've only dropped my Treo. The 7290 is durable and I wouldn't worry about it. Especially if it were in the case.

I just am extra careful when removing the 8800 from it's holster. I treat it like my baby. I'd rather miss a call than accidently drop it.

I'm debating on ordering a leather case that I've seen and like, but then I often just slip it loose in my pocket since it's small enough and that would make it more bulky or have to be removed.

Instead I ordered the shield zone protection to help keep it from getting scratched.
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Old 04-02-2007, 12:07 AM   #12 (permalink)
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Quote:
Originally Posted by bmw1986
Exactly, but you want something that can withstand dropping. What's the point of a device if it's done once you drop it. Well, iPod are like that hahah
I've dropped my 8800 multiple times on concrete. It's perfectly fine.

You can't assess durability by looking at something or by holding it in your hand (despite what many armchair experts here believe). If you bother to look at old posts when the 8700 first came out the exact same concerns were posted. Now everyone's talking about "how durable the 8700 is"... Yeesh -- whatever. :P
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Old 04-02-2007, 08:20 AM   #13 (permalink)
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Quote:
Originally Posted by takeshi
I've dropped my 8800 multiple times on concrete. It's perfectly fine.

You can't assess durability by looking at something or by holding it in your hand (despite what many armchair experts here believe). If you bother to look at old posts when the 8700 first came out the exact same concerns were posted. Now everyone's talking about "how durable the 8700 is"... Yeesh -- whatever. :P
This is so funny and true. I used to be with V with a 7250 when the 8700 came out and my first thoughts were that the keyboard was too small and the phone was too light and could not be as durable as my 7250.

Now I have an 8800 with CW and the keyboard works fine but I must say I don't think the 8800 is quite as bullet-proof as the 7250 or 8700 but I think it will hold up well over time and normal wear and tear.
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Old 04-02-2007, 08:39 AM   #14 (permalink)
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Well I drooped mine for the first time last night pulling it out of my shirt pocket.
Fell onto a concrete floor hard battery cover and batters shot across the room and the trim ring around the track ball popped off. Put it back together turned it on booted up just fine. One small nick on the corner no other issues.
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Old 04-02-2007, 10:19 AM   #15 (permalink)
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The trim ring came off? Uh oh, a new piece to go looking for after I drop it!

I love that the 8700 could take just about any fall, after putting the battery back in and finding the battery cover it was good to go again. Once Sprint launches the 8803e we will see if it can match that.
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Old 04-02-2007, 09:24 PM   #16 (permalink)
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one of the RIM engineers i spoke with said the 8800 is actually pretty tough. they relocated the battery so that's behind the keyboard now. impacts no longer cause the battery to shift and cause additional damage to the board apparently.
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Old 04-02-2007, 09:32 PM   #17 (permalink)
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I think inevitably the smaller size of the newer, more stylish BB's will cause them to be at least a little less capable of holding up under accidents like dropping, etc.

No doubt that RIM does seem to do a good job making their devices quite durable, and that their engineers will try to compensate for the smaller size factors with ingenuity.

However, thinner casings, components being squeezed in closer together, etc, all will make these BB's a little less bulletproof. That being said, they will still be quality units that will satisfy most users.
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Old 04-02-2007, 11:35 PM   #18 (permalink)
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Ok ok enough talk of reliability from concrete drops - I mean come on - you are talking about solid concrete and a piece of electronic equipment its not like its made from 1/4 inch steel or anything. It's all up to luck there are bad hits and good hits - just be careful. We can all agree on that. . .. . . .
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