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Old 03-12-2007, 01:43 AM   #1 (permalink)
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Default Still having problems with Outlook appointments after DST change

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I use Desktop Redirector. If I enter an appointment in Outlook for 1:00 PM, it shows up on my BB as 2:00. If I enter an appointment on the 8800 for 3:00 PM, it shows up as 2:00 in Outlook.

I've run Microsoft's timezone update software for Outlook and the WinXP DST fix. Still having the same problem.

Any suggestions?

Last edited by momaxpalmer : 03-12-2007 at 02:34 AM.
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Old 03-12-2007, 02:01 AM   #2 (permalink)
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Just a stab in the dark here....are you using the latest Desktop Manager? It's 4.2 SP1.
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Old 03-12-2007, 02:29 AM   #3 (permalink)
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Quote:
Originally Posted by John Clark
Just a stab in the dark here....are you using the latest Desktop Manager? It's 4.2 SP1.
Yep. I've since found several other threads that are similar, but they all seem to be BES users/admins. I'm sure this is related, but I'm not sure what I need to do to fix it.
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Old 03-12-2007, 06:12 AM   #4 (permalink)
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Quote:
Originally Posted by momaxpalmer
I use Desktop Redirector. If I enter an appointment in Outlook for 1:00 PM, it shows up on my BB as 2:00. If I enter an appointment on the 8800 for 3:00 PM, it shows up as 2:00 in Outlook.

I've run Microsoft's timezone update software for Outlook and the WinXP DST fix. Still having the same problem.

Any suggestions?
  1. As noted above, Desktop Manager 4.2 is the only version that is compliant. For older versions, just turn off all Date/Time updating under Intelesync - both Sync and Automatic Actions!
  2. On your BB, go to (Settings/Tools -->) Options. The first item should be 2007 DST Patch. If it isn't, get it:
    1. On your BlackBerry, using your Internet or BlackBerry Browser, go to http://www.blackberry.com/2007dst. After the page loads, wait about 15 seconds and the page will advance to the Download page. If you get a message that your device isn't supported, it's probably either because you have scripting disabled, or your running 3.x firmware. You must have 4.x firmware.
    2. On a computer that you have sufficient right to install an ActiveX control, IE 5.5 or later, a USB cable and port, go to:
      BlackBerry DST Patch Loader
      Once there, you'll be instructed on installing the Patch Loader ActiveX component. Once done, plug up your BB and follow the directions.
  3. If the first option IS 2007 DST Patch, click it for its status.
    1. If your device needs to be reset, it will say so.
    2. If it says install failed, pull your battery and put it back in and check it again. If it still says it failed, try one of the two methods above again.
  4. If the 2007 DST Patch reports that it has been applied and you're still having time problems, go to Options --> Date/Time. Make sure you have the correct time zone (!) and that you're set to sync your time with the Network. I've seen a few postings where syncing with BlackBerry was not resetting the time properly.
  5. And of course, if all else fails and you haven't tried it yet, pull the battery!
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Old 03-12-2007, 10:00 AM   #5 (permalink)
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Thanks for the advice, Jerry.

Blackberry has removed that page. It no longer exists on their site.

Everything else I've read on the forums indicates that this patch was built into the 8800's firmware. One of the ways to confirm this was to check the timezones listed. If there was a "Mexico-new", the DST patch had been applied. I see that tz in the list, so I'm assuming my firmware's up to date.

Also, I've tried using all three time sync options, "Network", "Blackberry", and "Off". I have the same issue with all three.

Mark
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Old 03-12-2007, 10:57 AM   #6 (permalink)
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seeing the same, some 8800 didn't update with correct time
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