BlackBerry Forums Support Community

Closed Thread
LinkBack Thread Tools
Old 03-12-2007, 11:40 AM   #1 (permalink)
Thumbs Must Hurt
Join Date: Aug 2004
Model: dash
Carrier: tmobile
Posts: 183
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Can't Delete Emails on 8800

Please Login to Remove!

I have an 8800 and up until last week I was able to delete emails. Now I try to delete and nothing happens. I know they have been doing work on the servers for DST, but would that cause problems? Is there something I am missing, do I need to change a setting or could it be a policy issue? Thanks!!!
Old 03-12-2007, 11:46 AM   #2 (permalink)
Talking BlackBerry Encyclopedia
ZeroKool's Avatar
Join Date: Aug 2006
Location: stl, MO
Model: 8330
PIN: nope
Carrier: verizon
Posts: 314
Post Thanks: 2
Thanked 0 Times in 0 Posts

Search the forums. This is a known problem for 8800's and 8100's. RIM is suppost to be working on an OS update for the devices. Some have fixed by wipeing and reactivateing the handheld.
Me likey BlackBerry
Old 03-12-2007, 01:44 PM   #3 (permalink)
New Member
Join Date: Jun 2006
Location: YKF
Model: 8800
Carrier: Rogers
Posts: 14
Post Thanks: 0
Thanked 0 Times in 0 Posts

Originally Posted by ZeroKool
Search the forums.
Check out the updated forum rules

Originally Posted by sting0r
Now I try to delete and nothing happens.
It's possibly a corrupted message database... Easiest way to fix this is to contact tech support (your service provider or TSupport) and ask them to assist... let them know that you may need this done, and your service provider may put you through to RIM support for help with that.

Make sure that you're near your PC with Desktop Manager installed; you'll likely be using it.

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.