03-13-2007, 10:45 AM
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| | Messages cannot be deleted? - 7130e w/ BES
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Strange issue I'm encountering and despite my research and attempts to resolve it, I've had no luck. So, I'm wondering if anyone here has ever seen this.
A 7130e which is hooked up to Exchange through BlackBerry Enterprise Server (latest version) has two e-mail messages on the device from back in February. Instead of showing the usual single-envelope icon to the left of the message, these two e-mails each have an icon which looks like two envelopes. If I try to delete them, nothing happens. So I opened the e-mail, it appears in the deleted items folder, but it won't purge itself from the device. Other e-mails appear to have no issues with deletion, it's just these two.
I've tried deleting from handheld as well as deleting from mailbox & handheld. Anyone have any ideas as to how I can remove these messages from the device?