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Old 03-14-2007, 02:07 PM   #1 (permalink)
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Default No Messages Showing in "Deleted" Folder

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I have a Blackberry 8800 that is activated against our BES server. Everything seems to working fine but NOTHING shows up in the Deleted folder. My messages are set to reconcile deleted messages with BES and, in fact, messages that I delete on the 8800 are shown in Outlook/Exchange's deleted items folder.

The problem is that when I go to "View Folder" and select the Deleted Folder, there are absolutely no messages displayed. I send test messages to my Exchange account, they immediately appears on the BB 8800 and I delete them. The disappear from the Inbox as they should but there is still nothing in the Deleted folder on the blackberry. Again, I go back to Exchange/Outlook and the deleted items folder shows I that I successfully deleted the message--it just won't show up on the 8800.

Any suggestions? Is this a known problem?

Old 03-14-2007, 02:27 PM   #2 (permalink)
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Not a "problem," per se. But not an option or function, either. Once you delete them off the handheld, they're gone from the handheld. What they do in Outlook is dependent on how you reconcile messages.

You've obviously figured out the differences, and it sounds like your BB is functioning exactly as it should.

But the answer to your question is " can't do that"...sorry.

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