Originally Posted by Paulpp
Apologies but one more newbie question.
I don't have either of the above.
Is this because I need to load from the CD which I can't as a Mac user?
1) Do you have a Blackberry Data Plan? If not no dice. If yes try #2 and #3
2) Login into your BIS login page and resend service books
3) Options---Advanced Options-->Host Routing Table-->Register Now
4) After #2 and #3 pop the battery out(hard reset) wait 30 secs.....pop back in.