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Old 03-15-2007, 11:32 AM   #1 (permalink)
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Default 8700c: how to remove certain restrictions

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i have an unlocked (gsmphonesource) cingular branded 8700c that is still giving me problems (i'm on TMO). i posted this on a different thread a couple of weeks ago. it was given to me by a friend who works for a real estate firm and was wiped clean prior to me receiving it. to make matters a bit more difficult, i am a MAC user.

again, i can receive phone calls and send and receive emails but can make NO OUTGOING calls. the SIM is fine and works perfectly on my 7290.

someone mentioned something about a vendor.xml file and BIT software?

1) what are those and can they be manipulated removed on the device instead of with the BBthe desktop software which i cannot install and run since i do not run windows?

2) can TMO do something about this remotely?

3) any other ideas any of you experts might have?

Thanks a bunch!
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Old 03-15-2007, 12:22 PM   #2 (permalink)
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When your friend had the Blackberry was it connected to a BES (Blackberry enterprise server), to get his corporate emails? If so you probably have their corporate policy which restricts you from using the full potential of your BB.

Follow this guide Unlocking the Blackberry to replace your IT Policy with a blank one. You'll need to use a Windoze machine though.
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Old 03-15-2007, 12:34 PM   #3 (permalink)
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i try what you write here and i wipe all my certificates
but my firewall still enable and i cant disable him
there is any other way to find the it pin code to relese it
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Old 03-15-2007, 12:34 PM   #4 (permalink)
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i try what you write here and i wipe all my certificates
but my firewall still enable and i cant disable him
there is any other way to find the it pin code to relese it
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Old 03-15-2007, 12:49 PM   #5 (permalink)
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To get your certificates and services back, simply login into your BIS account and click on "Send Services Books" or a similar option. Within minutes you'll get an email saying "registration successfull" and you should have your certificates and services back. Your browser will also be back and you should be able to send/receive emails and browse the net again.

As for the PIN, I'm very surprised. I did the IT Policy trick once on a Blackberry I bought from eBay and it cleared all the passwords, so I'm not sure why it didn't work for you.

Anyone else have any ideas?
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Old 03-15-2007, 12:51 PM   #6 (permalink)
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are you sure you dont have any IT policy on your phone which would prevent you from dialing out ?
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Old 03-15-2007, 01:01 PM   #7 (permalink)
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and what is the trick please let me know
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Old 03-15-2007, 04:38 PM   #8 (permalink)
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the ' not being able to dial out part' is what the problem is. i think this phone was indeed connected to a BB enterprise server so yes i assume there is some type of IT policy on it.

the question is how to remove it.

i have an intel mac and will install windows on it. this BB thing without the desktop software available sucks. i don't know why they don't come out with a MAC version already. there are plenty of users now who are mac-based.
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Old 03-16-2007, 10:46 AM   #9 (permalink)
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Read my first post on this thread (second of the thread). I gave a link that explains how to remove the IT Policy. It takes about 5 minutes todo.
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Old 03-16-2007, 11:17 AM   #10 (permalink)
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In order to put a blank policy on it you need a PC.
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Old 03-16-2007, 12:24 PM   #11 (permalink)
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im sorry i did it and nothing responde when i connect the desktop manager
let me know please
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Old 03-16-2007, 06:25 PM   #12 (permalink)
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a search for what? how to remove a possible IT-related restriction (if that is indeed the case) when you're on a mac and can't use the desktop software? this might not be a mac problem per se so i just wanted to find out what it might be from someone who is more experienced than me. maybe it's something that could be removed through the carrier or on the device directly/ i don't know: THAT'S WHY I ASK. (it might behoove you to read our own rules, i just did and you just broke two of them)

please try not to be so grumpy and aggressive all the time, have a shred of grace. we come here for help, not to be patronized by you.

Last edited by ruechel : 03-16-2007 at 06:28 PM.
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Old 03-16-2007, 06:57 PM   #13 (permalink)
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I am having the same issue. I'm on a Mac, and the IT Policy cannot be removed as per the instructions without a PC.

I'm on hold now, as we speak, with customer support for BB/Verizon. I'll let you know if there's another way around this for us Mac users.

Laura
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Old 03-16-2007, 07:23 PM   #14 (permalink)
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Everything below the solid line is just John Clark's standard attachment to his messages. No one suggested anything grumpy and aggressive

The Moderators are very clear when they are giving you a hard time. 99.9 % of the time everyone here wants to help. We all learn something new every day.
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Old 03-16-2007, 10:18 PM   #15 (permalink)
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Ruechel,
Call me out on the public forum and flame me like that one more time and you're gone! Even if I did single you out and direct you to search (which I did not), I'm a moderator. I can tell you to SEARCH! Tsac is correct. It's my signature which posts in every post I make and was not directed specifically at you, over this thread or your question. It would be wise to learn a little of the forum you're posting in before flaming the members, especially moderators who control your forum access.

Thank you
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Old 03-16-2007, 10:21 PM   #16 (permalink)
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Sounds like a trend to me....
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Old 03-16-2007, 10:45 PM   #17 (permalink)
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John, please stop asking people to do a search and read the rules on every single one of your posts...it is so redundant....
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