Originally Posted by daward
Having had multiple cold reboots, I took my unit back to Cingular a couple days ago and the new unit works so much better than my first one. No squeaky sides, better keyboard (doesn't feel mushy) and the until was made in Mexico whereas my first unit was made in Canada. Cingular treated me very well and there was no issue whatsoever in returning the unit for a new one.
I have also pulled my 8800 out of my pocket only to see the solid red light, a blank screen and then the dreaded hourglass. It is very annoying.
This is my second 8800. First one went back because I couldn't see the first letter on the left side of any email (screen put in offcenter). This one has 3-4 dead pixels and is squeaky.
I am beyond my 30 days but have just ordered an 8700 and am going back to that until the 8300 comes out. I just can't get past the keyboard on this device. I end up hitting a wrong key or two every paragraph. Never had any issue typing with my 8700.
And FWIW, my resets have happened when the phone gets jostled in my pocket, when it gets lightly dropped onto my desk at work or when just pulling it (lightly) out of my pocket. It is very annoying, particularly because we all know how long Bberrys take to reboot.