8700c No e mail after landing and turning wireless back on
This has happened now for the second time in two weeks. I landed in Houston early this AM and when the announcement was made I turned the wireless back on had Cingular 'service' and an EDGE signal. I have phone, data and International at this moment-switched over for a trip to Uruguay this week.
The first time it happened just a week ago, I had the data (laptop tether) plan and when I switched the phone back on upon arriving Houston, it was mid to late afternoon and I thought it odd that I had had no more e mails since the last one I received in the airport out west just 3 hours prior. But, it was late in the day, and what the heck, miracles do happen and it could be that I actually had no e mails on a given afternoon.
The next morning, I had still had no e mails, and that too was odd as I do business with Europe and normally wake up to many e mails for breakfast reading.
When I got to the office and started my laptop (outlook), lo and behold there were a lot of e mails waiting for me, some of which had been sent the previous afternoon.
So I powered down (on the plane I had only turned the wireless off so that I could continue to use other functions on the phone) and when I powered back on, all the e mails I saw on the laptop outlook now loaded onto the phone.
It happened again this AM upon my return from South America. I had only turned the wireless off so when I turned the wireless back on and established an EDGE signal, I noticed again that there were no e-mails. Again, it was a very early AM arrival, but there should have been e mails from Europe.
I sent a message to my wife's account to see if it would send and she got it and I have a copy in my sent folder on my laptop outlook. But no e mails arrived.
I also tried hitting the 'reconcile now' swithch and nothing changed.
So this time I powered the phone completely off while still on the plane waiting for the line to start moving to get off, and it powered back up while I was exiting the plane.
Still no e mails, so when I got home I fired up the laptop and sure enough there was the expected several dozen e mails from Europe.
Actually it may have been in this part of the cycle that I did the 'reconcile now' function.
I tried to connect to my cingular account via internet to see if I needed to activate the e mail account but it said that my server connection wasn't possible. I didn't know what that meant. We have a lot of problems with the phone (wires) service to our server and I know all too well the message where BB has kicked you off after 3 unsuccessful attempts and you have to go reactivate.
So then I powered the phone off and on again and this time all the missing e mails came poring in when it reestablished EDGE service.
Can anyone give me a hint as to what is going on?
I didn't have the trouble when I powered up in Buenos Aires where I switched planes on the way down. The service was beautiful there, and after getting some Cingular International help to find a carrier that would deliver data to me in Uruguay, I had good service there. I never once had to power the phone down and back on.
Thanks for reading this lengthy diatribe.
I'd first suggest that you remove the battery and reboot the BB -- ANYTIME you think your e-mail is not coming in. It's always my first defense, and 99.9% it just needs resetting for something to click or the little mouses to get churning on the wheel.
Agree with JSanders' solution. Usually works for me as well.
If that doesn't work, you can always remove/readd the desktop [CMIME] service book. That usually works here where it happens frequently to our legacy AT&T users.
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