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Old 03-17-2007, 07:01 PM   #1 (permalink)
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I have been enjoying my 8700 for a year now and I'm now very dependent on the push email. Lately I have found the mail not coming dependably, sometimes all the mail comes in at once up to 12 hours late. Cingy did troubleshooting on the landline and the only thing that worked was removing the battery and reinstalling it. I do that now when I'm not getting mail and when I put the batteery back all the mail comes in at once. Anybody got any ideas? Could the phone have a virius? Thanks
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Old 03-17-2007, 07:24 PM   #2 (permalink)
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There are NO viruses for the BB.... I'd say you have an issue with the BIS on Cingular's system or it's not registering correctly on their BIS.... Another option to look at might be a service book issue (corrupt)
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Old 03-17-2007, 08:09 PM   #3 (permalink)
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I would resend the service books first. If that doesn't work, I'd delete the email accounts in BIS and then recreate them. As Lunkhead said, it sounds as if something is corrupted somewhere along the line.
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Old 03-17-2007, 08:13 PM   #4 (permalink)
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Quote:
Originally Posted by Dubdub
I would resend the service books first. If that doesn't work, I'd delete the email accounts in BIS and then recreate them. As Lunkhead said, it sounds as if something is corrupted somewhere along the line.
I agree, you most definitely have some corruption somewhere. Follow the instructions above and you should be OK.
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Old 03-17-2007, 08:30 PM   #5 (permalink)
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Had the same problem. I switched from t-mo to sprint. I use the gmail app and not push. But 2 days ago I activated my hotmail. Sometimes I got the mail sometimes I didn't or it would take up to 20 min. I deleted the e-mail and reactivated it. Worked great yesturday and now doing the same this today. I thought it was sprint.
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Old 03-17-2007, 08:38 PM   #6 (permalink)
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No such thing as corruption that exhibits itself in this way.

Could be borderline coverage, network congestion, faulty handset, conflict in your BIS setup,etc.

What does your landline have to do with this anyway?
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Old 03-17-2007, 11:04 PM   #7 (permalink)
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Thanks for all the advice. I did try resending the service books while on the landline with Cingy (that's how Cingy makes you troubleshoot Backbeat) but still problems so I will now delete the email account and recreate it and see what happens. Glad I found you folks.
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Old 03-17-2007, 11:07 PM   #8 (permalink)
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Quote:
Originally Posted by backbeat
No such thing as corruption that exhibits itself in this way.
Really?????

Quote:
Originally Posted by backbeatCould
Could be borderline coverage, network congestion, faulty handset, conflict in your BIS setup,etc.
How long have you been using the BB???

Last edited by LunkHead : 03-17-2007 at 11:11 PM.
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Old 03-17-2007, 11:11 PM   #9 (permalink)
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Did I stutter?
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Old 03-17-2007, 11:12 PM   #10 (permalink)
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No sir you did not, you are just wrong

Please do not pass out bogus info to try and make yourself look smart.....
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Old 03-17-2007, 11:16 PM   #11 (permalink)
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Quote:
Originally Posted by LunkHead
No sir you did not, you are just wrong

Please do not pass out bogus info to try and make yourself look smart.....
Nor is it necessary to be dismissive to make yourself look ... official.
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Old 03-17-2007, 11:18 PM   #12 (permalink)
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Dude..... I wil not argue or debate with you... The OP wants a solution to the Q and your answers are bogus!
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Old 03-17-2007, 11:20 PM   #13 (permalink)
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Keep chasing your tail around that corruption tree, Lunk.
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Old 03-18-2007, 12:15 AM   #14 (permalink)
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Quote:
Originally Posted by backbeat
No such thing as corruption that exhibits itself in this way.

What does your landline have to do with this anyway?
Service books do need to be resent at times. Call it corrupted, conflicting, whatever you want, it still happens. Quit arguing symantics and contribute something instead of giving a hard time to those who try to help.

I think he meant he was talking on the landline with his provider.
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Old 03-18-2007, 12:26 AM   #15 (permalink)
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Quote:
Originally Posted by John Clark
Service books do need to be resent at times. Call it corrupted, conflicting, whatever you want, it still happens. Quit arguing symantics and contribute something instead of giving a hard time to those who try to help.
You've read the thread so you know how this started.

Thanks.
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Old 03-18-2007, 12:34 AM   #16 (permalink)
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Dude, let it go......
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Old 03-18-2007, 12:41 AM   #17 (permalink)
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I was speaking to someone else.
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Old 03-18-2007, 12:42 AM   #18 (permalink)
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Oh my gosh, I am back in the 3rd grade..... HAHAHHA Thanks for the laugh....
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Old 03-18-2007, 12:45 AM   #19 (permalink)
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Quote:
Originally Posted by LunkHead
Oh my gosh, I am back in the 3rd grade..... HAHAHHA Thanks for the laugh....
Welcome to adulthood where responsibility for one's words has meaning.
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Old 03-18-2007, 12:48 AM   #20 (permalink)
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I am 42 but thanks for the welcome! Why do you hijack every thread that does not agree with your opinion?????????????????????????/
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