03-17-2007, 09:04 PM
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| | Voice Recognition and the 8800
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So far, I've been pretty impressed with the 8800's Voice Recognition feature. That said, I have a contact list of **maybe** 150 people.
Our company has large number of users on it's BES, some of which have over a thousand contacts pulled down from their Exchange contact list.
For those users, the Voice Recognition feature doesn't seem to do the trick. Say they've got a John Gibbons and a John Gibson in their contact list. Even when speaking....very....slowly....it still comes back either with the wrong name or asking them to whittle the potentials down.
Anyone have any recommendations on what I can tell my users? Speak more slowly? Change some of your Voice Recognition sensitivities? Are there plug-ins for the software that flags certain contacts as "ignorable contacts"? (say you've got a contact for someone you rarely need to speak to, but need to keep in your list anyway)
Also, are there **better** products out there? And will they work over a Bluetooth headset?
Thank you in advance for your replies and recommendations.