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Old 03-19-2007, 08:14 AM   #1 (permalink)
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Default USB Driver for 8800 Device

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As has been logged by a couple of previous users I am having problems charging the 8800 device using a USB cable resulting in the following error; usb charging current is not sufficient. verify that your handheld is connected to a powered usb charging source and that the proper usb driver is installed.

My users do not have Desktop/Device Manager installed on their PCs and they are not able to access Windows Updater to get the latest drivers.

Is anyone aware where I can download the relevant USB Driver from thus removing the need to reinstall Destop Manager.

Many Thanks
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Old 03-19-2007, 08:21 AM   #2 (permalink)
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Are you using a USB hub?
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Old 03-19-2007, 08:56 AM   #3 (permalink)
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Install Desktop Manger (or Device Manager) on your PC and go to C:\Program Files\Common Files\Research In Motion\USB Drivers.
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Old 03-19-2007, 11:00 AM   #4 (permalink)
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Thanks for the instructions - the device now charges ok via USB but still comes up with the ame error message.
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Old 03-19-2007, 02:35 PM   #5 (permalink)
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Make sure you have dm 4.2 sp1 installed.
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