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Old 03-22-2007, 06:52 AM   #1 (permalink)
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Default mail redirection seems to have changed

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I just upgraded from an 8700 to an 8800. The 8800 has BBv4.2172. I don't have the 8700 (lost it), but I think it was the same version.

I've set up the 8800 like I had the 8700 set up, I think. I've noticed one difference that I can not get set as I want it.

On the 8700, my redirected email from Outlook all appeared in my BB inbox. When I read a message it would stay there unless I chose to file it. If I chose file, the BB knew the redirected folder already. I came to like this set up, as it let me scan my mail and then file messages when I liked.

With the 8800, redirected messages show in the BB inbox, but as soon as I read them and they change from unread to read, they disappear from the inbox and can be found in the proper redirected folder. I prefer that they not go to the redirected folder but stay in the BB inbox until I "release" them to their proper redirected folder. (I hope this is clear.)

I can not find what settings may be different in the 8800 that has resulted in the new behavior. Can anyone help??

Thanks -- Ricardo
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Old 03-22-2007, 09:41 AM   #2 (permalink)
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I'm not sure why this is either but it's a bit annoying. You can use View Folder to view those messages but it was nice on the 8700 to not have to do this. Again, I can't file into Deleted Items on my 8800 but could on the 8700. Filing into other folders is no problem. I'm not sure why this is the case either...
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Old 03-24-2007, 07:19 AM   #3 (permalink)
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Default still looking for help...

anyone have an idea?
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Old 03-27-2007, 12:39 PM   #4 (permalink)
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Have you guys noticed that your messages are coming in as folders (i.e., the icon is a folder icon, not a message icon)?
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Old 03-27-2007, 01:01 PM   #5 (permalink)
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do you have any Outlook Rules for messages?
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Old 03-27-2007, 03:00 PM   #6 (permalink)
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there is a setting under "options" (in the inbox) under general email settings where you can choose to hide or show file messages
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