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Old 03-27-2007, 03:18 PM   #1 (permalink)
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Default Just did a RMA with Cingular for my 8800

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What are my chances of getting a new unit as opposed to a refurbished one? I've dented the sides too many times, and the sides are squeeky. so they said it's okay. Just wonder what my chances are though.
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Old 03-27-2007, 03:39 PM   #2 (permalink)
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Quote:
Originally Posted by VidGameKing
What are my chances of getting a new unit as opposed to a refurbished one? I've dented the sides too many times, and the sides are squeeky. so they said it's okay. Just wonder what my chances are though.

if it's within 14 days you are GUARANTEED a new one, but after that, it can be refurbished. that being said, I don't think you will get a refurb, they are too new ...
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Old 03-27-2007, 03:56 PM   #3 (permalink)
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Actually I waited for more than 30-day because cingular want me to go to the store to get an exchange.

And when I went in with the squeeky sides they said I was whining, and that they were only going to do an exchange if the was a real problem and they wanted their new units for real customers.

So I wait 30-days and then call up cingular and get the RMA that way...
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