BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-02-2007, 07:48 PM   #1 (permalink)
New Member
 
Join Date: Apr 2007
Model: 8800
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Problems Syncing

Please Login to Remove!

I recently got a Blackberry 8800 with Cingular. Everything worked fine for the first couple of weeks - but a few days ago I received an error message (Unable to Read Application Data) when I tried to do my Syncs. I messed around with the Desktop Manager and the handheld, hoping to find fix. I even read several of the threads on this site about a similar problem. I have not been able to fix it, no matter what I do. Should I just delete the program and reinstall the Blackberry software? Do I need to erase databases on my hard drive? I am frustrated and don't know where to turn. Any advice would be appreciated. Thanks.
Offline  
Old 04-02-2007, 08:28 PM   #2 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,907
Post Thanks: 60
Thanked 244 Times in 182 Posts
Default

Wirelessly posted (8700g: BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Have you looked at the error log in your Desktop Manager Intellisync to determine which database is giving you fits? Could it be address book or calendar, the error log will tell you.
Offline  
Old 04-02-2007, 09:19 PM   #3 (permalink)
New Member
 
Join Date: Apr 2007
Model: 8800
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I am not that computer literate - is there anyway that I can just delete the various handeld databases and start over. As I said before, this new 8800 was working just fine until a few days ago. I was getting email, all of the Outlook Calendarl, Memos, and Tasks were syncing..... and then, after that error message, it all fell apart. I have spent over three hours working this .... if I have to delete and start over with the CD I received with the new device, I will ...... I am at a loss having tried all of the various suggested solutions appearing in other threads.
Offline  
Old 04-03-2007, 08:27 AM   #4 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,907
Post Thanks: 60
Thanked 244 Times in 182 Posts
Default

You can wipe your BB of all your personal data by going to Options > Security > and click to WIPE HANDHELD. However, I don't think that will solve your problem (wiping the data from the BB). I am "betting" that the issue lies in your desktop Outlook file.

One does not need to be computer literate to look for the error log. Connect your BB, open Desktop Manager on your PC.

click Synchronize, click tab at top CONFIGURATION. Last button at bottom will say VIEW LOG. Click it.

Scroll through it until you see the error that is causing the glitch. If it is in the Address book, there is very likely some contact record in Outlook that has NO first name, last name or company name (the three fields used by Desktop Manager to sync and required in your BB Address Book. Find that record in Outlook, and fix it.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.