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retro_games_uk 04-03-2007 08:48 AM

Globe ICON stuck on 8800 screen wont GO!! PLEASE HELP!!!
Ok so here is the (very anal) yet extremly annoying situation i am in with my 8800. The small tiny globe icon appeared on my screen about a month ago and i cant no matter what i do get rid of it, i am receiving some form of message that i cant locate, and now it has the number 6 next to it, meaning i have received 6 of these "un findable" messages. I have deleted all of my SMS's with hyperlinks, i have also gone into the both my browser options and deleted all of my pushed messages, cahce files and cookies, and still they remain!!!!

Its started to really bug me now that this globe icon is still present on my screen.

Now i dont know about everyone else, but this phone can be quite "buggy" and i hope this icon is'nt stuck on my front screen forever, becuase as sad as it may sound i want to put my Berry in the bin until its fixed!!!!!

also what are people's opinions regarding this Berry, i had the 8700 before this and think as a business device that was far superior, the scoller is much faster and responsive than the tracker ball, my 8800 is very "creaky" and the key pad on the old model was much more confortable to use, especially when writing long winded emails for work purposes.

i bought this berry purely so i could use the multimedia features it has, which i must say are fantastic, i use it everyday for watch videos and listening to music. On the other hand i was shocked to see they did not include a stero head set in the box , like they did with the Pearl.

justin.culp 04-03-2007 08:53 AM

pull the battery for 30 secs.

retro_games_uk 04-03-2007 09:08 AM

i have tried that many many times and still this globe remains!!!

takeshi 04-03-2007 09:15 AM

My 8800 certainly isn't buggy...

A globe icon indicates pending web requests. In other words, you started the browser when it couldn't retrieve data so it has stored your requests. Generally these brwoser requests are listed in Messages and you have to delete them if you want to clear the indicator. It's possible that the browser request icon is "stuck" and in that case a battery might resolve the matter. Just make sure that you don't actually have pending browser requests first.


Originally Posted by retro_games_uk
On the other hand i was shocked to see they did not include a stero head set in the box , like they did with the Pearl.

I see what you're saying but the Pearl doesn't come with a holster or other form of carrying case... Did that shock you too? ;)

retro_games_uk 04-03-2007 09:19 AM

by messages i take it you mean email folders and SMS's, i deleted all my SMS's but i have thousands of emails which i can not delete, unless i back up my berry reformat it and then restore... could you possibly let me know exactly where the folder is that i must clear..? becuase to my knowledgei have tried everything...

JSanders 04-03-2007 09:47 AM

retro, open your Message folder, click Menu, click View Folder, Click BROWSER MESSAGES (or even WAP PUSH MESSAGES). See what you in there, somewhere along the line you either subscribed to some push messages (like weather) or have been in your browser when you lost the signal and told the browser to notify you of the page when it became available.

Clear those folders and your world (globe) should be clear.

retro_games_uk 04-03-2007 09:59 AM

Mr J Sanders & Takeshi you are both legends!!! the globe has gone and iv never been happier!!!!! THANK YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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