BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-05-2007, 02:44 PM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: Aug 2006
Model: 8330m
OS: 5.0.0.438
Carrier: alltel BB on VZW
Posts: 73
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default unsuccessful wipe

Please Login to Remove!

I have a cdma 7130e and tried doing the wipe in the security section, yet I still have application icons (like GMAIL and OPERA) on my home screen.

What did I do wrong?

I;ve done it 2x in the last 30 minutes and can't seem to figure it out.

Thanks!

Last edited by johnbom : 04-05-2007 at 02:48 PM.
Offline  
Old 04-05-2007, 03:10 PM   #2 (permalink)
Retired BlackBerryForums.com Moderator
 
d_fisher's Avatar
 
Join Date: Oct 2005
Location: Columbus, OH
Model: 9700
OS: SID 6.7
Carrier: AT&T
Posts: 4,455
Post Thanks: 0
Thanked 2 Times in 1 Post
Default

A wipe only removes user data. It does not remove applications. You can use JL_Cmder (link in my signature) to completely erase everything and reinstall the OS. Or, remove each application individually from your BlackBerry.
__________________
Doug

Remember, please try searching first!

Need a screenshot? ... Like JavaLoader?
Try using BBscreen .....Use JL_Cmder!
or BBScreenShooter!

[SIGPIC][/SIGPIC]
Offline  
Old 04-05-2007, 03:49 PM   #3 (permalink)
Thumbs Must Hurt
 
Join Date: Aug 2006
Model: 8330m
OS: 5.0.0.438
Carrier: alltel BB on VZW
Posts: 73
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by d_fisher
A wipe only removes user data. It does not remove applications. You can use JL_Cmder (link in my signature) to completely erase everything and reinstall the OS. Or, remove each application individually from your BlackBerry.
I tried uninstalling each one individually, but some did not even have entries -- like Opera (had 2 versions).

I downloaded your excellent application about 1/2 hour ago and am currently re-installing the OS.

I am in the Load JVM and system software step.

This is taking a little longer than I thought it would, but that's OK...

Thanks for your help!
Offline  
Old 04-05-2007, 05:15 PM   #4 (permalink)
Thumbs Must Hurt
 
Join Date: Aug 2006
Model: 8330m
OS: 5.0.0.438
Carrier: alltel BB on VZW
Posts: 73
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

Finished installing the OS, but am missing icons for the browser and they are not hidden.

I am registered (e-mail from alltel) on the wireless network, and have an active dataplan.

The desktop software is on my desktop @ work. I use BES for redirector.

Can I do anything OTA or am I SOL until I connect tomorrow @ work?

If I had to wait until work tomorrow -- what steps would I take, once I get to work, to get the icons back?

Thanks for all your help!
Offline  
Old 04-05-2007, 05:33 PM   #5 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,907
Post Thanks: 32
Thanked 459 Times in 395 Posts
Default

Options / Advanced / Host Routing Table.
Click the trackwheel and select "Register Now"

If I had a dime for every time I've typed that.....
Offline  
Old 04-05-2007, 05:54 PM   #6 (permalink)
Thumbs Must Hurt
 
Join Date: Aug 2006
Model: 8330m
OS: 5.0.0.438
Carrier: alltel BB on VZW
Posts: 73
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by johnbom
I am registered (e-mail from alltel) on the wireless network, and have an active dataplan.
Sorry if I wasn't clear enough, but I've already done that.

Quote:
Originally Posted by NJBlackBerry
Options / Advanced / Host Routing Table.
Click the trackwheel and select "Register Now"

If I had a dime for every time I've typed that.....

You might be a rich man, but I've already tried that 3x. 4th time wasn't the charm...

Any other suggestions?

Thanks!
Offline  
Old 04-05-2007, 05:58 PM   #7 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,907
Post Thanks: 32
Thanked 459 Times in 395 Posts
Default

Does it show EVDO in the upper right hand corner?
Offline  
Old 04-05-2007, 06:00 PM   #8 (permalink)
Thumbs Must Hurt
 
Join Date: Aug 2006
Model: 8330m
OS: 5.0.0.438
Carrier: alltel BB on VZW
Posts: 73
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by NJBlackBerry
Does it show EVDO in the upper right hand corner?

It shows:

1XEV

I am getting e-mails and sending and receiving SMS messages just fine.
Offline  
Old 04-06-2007, 08:05 AM   #9 (permalink)
Thumbs Must Hurt
 
Join Date: Aug 2006
Model: 8330m
OS: 5.0.0.438
Carrier: alltel BB on VZW
Posts: 73
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

Called Alltel and had them resend my service books. No dice.

Alltel asked me to contact my BES administrator -- apparently the BES adminstrator can restrict the "internets" on individual blackberries...

Alltel indicates that if there is no problem on the BES side, that I might have a defective device and need to return for replacement!

It was working just fine a few days ago...
Offline  
Old 04-06-2007, 08:39 AM   #10 (permalink)
Talking BlackBerry Encyclopedia
 
Dawgfan's Avatar
 
Join Date: Apr 2007
Location: Atlanta
Model: 9000
Carrier: Cingular
Posts: 402
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Excellent thread title.
Offline  
Old 04-06-2007, 08:58 AM   #11 (permalink)
Thumbs Must Hurt
 
Join Date: Aug 2006
Model: 8330m
OS: 5.0.0.438
Carrier: alltel BB on VZW
Posts: 73
Post Thanks: 1
Thanked 0 Times in 0 Posts
Talking

Quote:
Originally Posted by Dawgfan
Excellent thread title.
Going for shock value. Made you look, didn't I?

Offline  
Old 04-06-2007, 11:32 AM   #12 (permalink)
Thumbs Must Hurt
 
Join Date: Aug 2006
Model: 8330m
OS: 5.0.0.438
Carrier: alltel BB on VZW
Posts: 73
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

uninstalled and reinstalled the O/S. Checked browser where it was not checked before.

Crisis averted....
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.