BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-05-2007, 05:23 PM   #1 (permalink)
New Member
 
Join Date: Feb 2007
Model: 8703e
Posts: 10
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default DTM software download?

Please Login to Remove!

my BB was so messed up that i ended up uninstalling the DTM software to try and start over. now i can't find the disk with the DTM software on it. where can i get it (for verizon)? thanks.
Offline  
Old 04-05-2007, 05:26 PM   #2 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: i5s
Carrier: AT&T
Posts: 27,798
Post Thanks: 33
Thanked 441 Times in 381 Posts
Default

Desktop Manager is carrier independent. Download it from https://www.blackberry.com/Downloads...93E4F3BB068C22 - select "Desktop Manager v4.2, Service Pack 1".
Offline  
Old 04-05-2007, 05:28 PM   #3 (permalink)
New Member
 
Join Date: Feb 2007
Model: 8703e
Posts: 10
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

i did that already, and that's what got me all messed-up. i can't get DTM to come up on my computer at all.
Offline  
Old 04-05-2007, 05:29 PM   #4 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: i5s
Carrier: AT&T
Posts: 27,798
Post Thanks: 33
Thanked 441 Times in 381 Posts
Default

What happens when you try to install it? There is a document (here and on the BlackBerry.com support web site) on how you can completely remove Desktop Manager from the PC.
Offline  
Old 04-05-2007, 05:31 PM   #5 (permalink)
New Member
 
Join Date: Feb 2007
Model: 8703e
Posts: 10
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

it says it's installed....i think.

is device manager different than DTM?
Offline  
Old 04-05-2007, 05:31 PM   #6 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: i5s
Carrier: AT&T
Posts: 27,798
Post Thanks: 33
Thanked 441 Times in 381 Posts
Default

Yes.
Offline  
Old 04-05-2007, 05:33 PM   #7 (permalink)
New Member
 
Join Date: Feb 2007
Model: 8703e
Posts: 10
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

oh, that might be the problem.

how do i scrap all of the BB software on my computer and just start the heck over??? i'm so frustrated. i haven't been able to sync to my computer in weeks.
Offline  
Old 04-05-2007, 06:17 PM   #8 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: i5s
Carrier: AT&T
Posts: 27,798
Post Thanks: 33
Thanked 441 Times in 381 Posts
Default

Go into Add/Remove and then remove everything that is BlackBerry related.

Then - and you are on your own - go into REGEDIT, and remove the Research in Motion keys. If you are unfamiliar with REGEDIT please don't do this.

There is a document on how to completely remove Desktop Manager but I can't locate it.
Offline  
Old 04-06-2007, 12:33 PM   #9 (permalink)
New Member
 
Join Date: Feb 2007
Model: 8703e
Posts: 10
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

i was able to get it to work! thanks.

i don't have brickbreaker on my BB....how do i add it?
Offline  
Old 04-06-2007, 01:59 PM   #10 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,261
Post Thanks: 42
Thanked 572 Times in 567 Posts
Default

Depending on the OS you loaded it should be included.
__________________
If someone helps, tell them by clicking the Thanks button


9810 BES
Z10 on BES
9700 BIS
Offline  
Old 04-06-2007, 02:04 PM   #11 (permalink)
New Member
 
Join Date: Feb 2007
Model: 8703e
Posts: 10
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

what does that mean....i downloaded DTM and device manager. is there something else i have to do too?
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.