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Old 04-05-2007, 05:23 PM   #1 (permalink)
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my BB was so messed up that i ended up uninstalling the DTM software to try and start over. now i can't find the disk with the DTM software on it. where can i get it (for verizon)? thanks.
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Old 04-05-2007, 05:26 PM   #2 (permalink)
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Desktop Manager is carrier independent. Download it from https://www.blackberry.com/Downloads...93E4F3BB068C22 - select "Desktop Manager v4.2, Service Pack 1".
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Old 04-05-2007, 05:28 PM   #3 (permalink)
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i did that already, and that's what got me all messed-up. i can't get DTM to come up on my computer at all.
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Old 04-05-2007, 05:29 PM   #4 (permalink)
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What happens when you try to install it? There is a document (here and on the BlackBerry.com support web site) on how you can completely remove Desktop Manager from the PC.
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Old 04-05-2007, 05:31 PM   #5 (permalink)
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it says it's installed....i think.

is device manager different than DTM?
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Old 04-05-2007, 05:31 PM   #6 (permalink)
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Yes.
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Old 04-05-2007, 05:33 PM   #7 (permalink)
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oh, that might be the problem.

how do i scrap all of the BB software on my computer and just start the heck over??? i'm so frustrated. i haven't been able to sync to my computer in weeks.
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Old 04-05-2007, 06:17 PM   #8 (permalink)
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Go into Add/Remove and then remove everything that is BlackBerry related.

Then - and you are on your own - go into REGEDIT, and remove the Research in Motion keys. If you are unfamiliar with REGEDIT please don't do this.

There is a document on how to completely remove Desktop Manager but I can't locate it.
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Old 04-06-2007, 12:33 PM   #9 (permalink)
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i was able to get it to work! thanks.

i don't have brickbreaker on my BB....how do i add it?
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Old 04-06-2007, 01:59 PM   #10 (permalink)
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Depending on the OS you loaded it should be included.
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Old 04-06-2007, 02:04 PM   #11 (permalink)
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what does that mean....i downloaded DTM and device manager. is there something else i have to do too?
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