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Old 04-06-2007, 12:22 PM   #1 (permalink)
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Question trouble with my 8700g

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i recentally recevied a blackberry 8700g as a gift from a friend of mine, no software, just the phone and the cord
while in the process of "discovering" it's capabilities, i entered the password wrong ten time only to discover that it wiped my memory clean

i have goten the desktop maneger off the internet and the application loader prgram but i dont know where to go to get the os to put back on my blackberry and suggestions?
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Old 04-06-2007, 12:25 PM   #2 (permalink)
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You can get software from any of the service providers websites just make sure you remove the Vendor.xml file before loading to your BB 8700g is TMO in the states so you could go there with no problem
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Old 04-06-2007, 12:27 PM   #3 (permalink)
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now how would i remove the xml file? im still new to the bb software and programs
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Old 04-06-2007, 12:33 PM   #4 (permalink)
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Ill go find the path to remove and Ill post
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Old 04-06-2007, 12:36 PM   #5 (permalink)
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Follow the directions from this thread:

http://www.blackberryforums.com/ring...-4-2-only.html
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Old 04-06-2007, 12:41 PM   #6 (permalink)
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allrite so i went to that page, downloaded BlackBerry.alx Download: for8700 series (GSM/GPRS/EDGE) T-Mobile (United States), and i tried to upload with my aplacation loader buy i recived an error

Last edited by mike123456789 : 04-06-2007 at 12:45 PM.
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Old 04-06-2007, 12:55 PM   #7 (permalink)
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did you follow Jibi's directions word for word?
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Old 04-06-2007, 12:56 PM   #8 (permalink)
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Quote:
Originally Posted by paulbblc
Follow the directions from this thread:

http://www.blackberryforums.com/ring...-4-2-only.html
Thanks Paul I was looking for something else forgot about that thread
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Old 04-06-2007, 01:00 PM   #9 (permalink)
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No worries. He has a great directional write up in there. I just tend to refer people to it.
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Old 04-06-2007, 01:03 PM   #10 (permalink)
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allrite i will give that a try thank you for all the help
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Old 04-06-2007, 01:11 PM   #11 (permalink)
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let us know if ya have anymore problems we do like to help.

Also a friendly suggestion use search when ya can often times you can find the answers doing that. Then if no luck ask away!!
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Old 04-06-2007, 01:22 PM   #12 (permalink)
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Quote:
Originally Posted by mike123456789
i recentally recevied a blackberry 8700g as a gift from a friend of mine, no software, just the phone and the cord
while in the process of "discovering" it's capabilities, i entered the password wrong ten time only to discover that it wiped my memory clean

i have goten the desktop maneger off the internet and the application loader prgram but i dont know where to go to get the os to put back on my blackberry and suggestions?
Mike,

I don't understand why in all the replies no one told you that this "wipe" only removes data. It does NOT remove either the firmware or any installed applications.

Also, if you're unfamiliar with the BlackBerry or the workings of a PC, you would be better off downloading the firmware for your BlackBerry from your provider. Links to all provider's (worldwide) BlackBerry download pages can be found here:
https://www.blackberry.com/SoftwareDownload/sup.jsp?client=Z2fedFddN

On your BlackBerry, go to (Settings/Tools -->) Options --> About. The third line will say something like v4.1.0.377. This number corresponds to the "Applications: 4.1.0.377" version on BlackBerry hosted sites. If the version on your device matches what's available on the site, there's no need to download or install it.
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Old 04-12-2007, 04:19 PM   #13 (permalink)
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allrite well i guess that thier is more to my problem than i previously thought... while it was wipeing the memory i pulled the battery(panicking)

and now when i turn it on i get a box and the numbers 507

what does this mean?
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Old 04-12-2007, 04:24 PM   #14 (permalink)
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means NO Operating System you need to load the OS now
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Old 04-12-2007, 04:28 PM   #15 (permalink)
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well now im trying to download
8700 series (GSM/GPRS/EDGE):
T-Mobile (United States) - 4.1.0.280/4.1.0.284
Installation Download: Click Here

off of that page that paulbblc provided but it wont download any other suggestions?
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Old 04-12-2007, 04:33 PM   #16 (permalink)
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do you have Tmobile service? go to my.tmobile.com and log in. find upgrade system their you will find the newest OS from Tmo. Save it to ur desk top then go from there
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Old 04-12-2007, 04:34 PM   #17 (permalink)
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see i havent got a plan yet ...just the phone so when it asks for my phone number thing i dont have anything to enter....
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Old 04-12-2007, 04:36 PM   #18 (permalink)
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hmmmmm let me try PM me ur email ill download it and email to you
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Old 04-12-2007, 04:39 PM   #19 (permalink)
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paydirt i ended up using my friends number lol well here we go again im at work rite now and since my blackberry is not working i dont have it on me so i will try this again and see what happens

Last edited by mike123456789 : 04-12-2007 at 04:50 PM.
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