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Old 04-06-2007, 04:08 PM   #1 (permalink)
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Default 7130 desktop sync help

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Hi,

Hi have a 7130e and I am trying to sync with Outlook 2000 home computer via USB using the supplied Desktop software. I really need the calendar, like a PDA. The desktop recognizes the 7130 and says "connected", but I cannot sync. I don't know what I am doing wrong. I have spent hours trying to sync and cannot. Will this work? Can anyone tell me how to do this?
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Old 04-06-2007, 04:46 PM   #2 (permalink)
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When you say it "cannot sync", can you give any errors, or screens that your desktop PC displays from Desktop Manager? It's hard to diagnose with the very little detail you offered.

Have you set up your Intellisync with Outlook?
Click on the CONFIGURATION tab at the top, and click the button CONFIGURE SYNCHRONIZATION. Make sure each option is matched to Outlook as you desire.

If still not working:
Look at your Desktop Manager, Help, about: what version are you running? If it is anything 4.1, etc., go to this website and download the 4.2 Service Pack 1 version...
https://www.blackberry.com/Downloads...93E4F3BB068C22

Install that, follow the instructions, reboot your computer and pull the battery and reboot your BB. Try sync again.
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Old 04-07-2007, 09:25 AM   #3 (permalink)
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I took these actions and it worked! I should have saked for help from before 3 hours of frustration. I was told by Verizon yesterday that the 7130 would not support Outlook 2000. Thank you, you saved me from taking my BB back since I thought it would not sync, and I was not going to buy Office 2003, or Vista!
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