Hi all,

I could really do with some help. I'm a newbie to blackberry and I've had quite a difficult start to my first ownership

I have one major problem that I'm hoping some experts will help with and a couple of questions.

I finally found out how to get POP email setup. I had to log into vodafone's BIS site and setup the email. Up till then I only had one option in the setup wizard for BES and I was looking for ages on this forum thinking how dumb my question was before I came across the BIS link required. Anyway then, magically I had my google account being pushed to the phone woohoo!.


enter major problem:
Now - every second or so, I get a little hourglass on the screen which I'm guessing is checking for new mail which does make the device sluggish and my battery is draining in about 8hr from full to flat!

So two questions:

1, is this standard? I guess not, how can I calm it down so that the device is usable and doesn't kill the bat in a few hours

2, is this type of push email all you get for being a BIS subscriber? if so I'm wondering if I should remove it from my contract (£12 pm) and get some third party app. I've been using the google app for a week which is okay but doesn't notify you which is a bit naff


anyway thanks in advance!!


Niks

well, i have to admit, im with t-mobile and the BIS service costs me 10 pounds a month extra, it allows me to set up all pop accounts possible as it forwards everything on push email, so ive never seen this hourglass

I got the phone last weds and have not charged it since then and its been on constantly.

ive got the t-mobile site set up with gmail, my protonic which is pop3 only, my website, and a dedicated blackberry email address.

My guess is, you need to contact vodaphone and ask them whats going on... or move to a different carrier, as t-mobile seems to do everything for the BB at the moment

incidentally, your not getting the service your paying for if your paying 12 quid a month, as that should include a true blackberry internet service giving you push email,

I'm paying £12 on top of my contract plan - In all I'm paying 45 smackers.

All I was saying is that if BIS only provides push email via checking every few seconds and sounding an alert then surely I could get a better deal if I brought a third party app and used my standard 3G data plan to check my pop accounts?

I'm sure your right - I'll call vodafone in the morning and ask them

okay - I just hard reset (thanks again bb forums for how) the device and now I'm still receiving mail but without the hour glass every second.

I'll have to wait and see how the battery performs

Greetings and Welcome to the Forum!

Please go into your profile here, and enter where your from, thanks.

Cheers....

The hour glass is not standard.

The battery drain is excessive.

The best way to setup BIS email is through carrier BIS web site, using desktop computer.

Agreed and to your question on Gmail, it is a great option for email. You may have to eventually read the ---Duplicate emails when sending with Gmail--sticky but no worries.

The 8800 battery life is excellent as I get several days. Your problem sounds like issues I have had when in an area that is not getting good service. You also may want to ensure that you have updated your service/towers/whatever they call it. There is a code you can type and it will ensure that your phone has the most recent set of towers available.

Cheers.

This is nothing you need to do on a GSM-carrier like Vodafone. Beside this, GSM phones do not offer such function.

Been with Cingular for a few weeks now from Verizon so I did not know this.

But I LOVE IT.

Sweet... and thanks.