BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-10-2007, 03:17 AM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Mar 2007
Model: 8800
Carrier: AT&T
Posts: 28
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Berry Pix Screen Saver problem

Please Login to Remove!

Has anyone got the Berry Pix Screen Saver to work on the 8800?
Offline  
Old 04-10-2007, 04:09 AM   #2 (permalink)
Knows Where the Search Button Is
 
Join Date: Mar 2007
Model: 8800
Carrier: AT&T
Posts: 28
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I went to ColabNet's support site and this is the information they had pertaining to my problem:

"Screensaver feature no longer works. However, manually starting the slideshow does work. How do I fix the screensaver?
This is a known bug on some BlackBerry models with certain OS versions. This problem can be solved by removing and reinserting the BlackBerryxxx8217;s battery."

However, I have removed and reinserted the battery and it doesn't help.

I have the Berry Pix Screen Saver set to a 15 second standby timeout. I wait the 15 seconds (and much longer) and the screensaver never turns on. It is supposed to run a slideshow as your screen after a set amount of time.

Last edited by wer165 : 04-10-2007 at 04:17 AM.
Offline  
Old 04-10-2007, 04:22 AM   #3 (permalink)
Knows Where the Search Button Is
 
Join Date: Mar 2007
Model: 8800
Carrier: AT&T
Posts: 28
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I have used the searched feature of this site and was not able to find a solution that way.

Last edited by wer165 : 04-10-2007 at 04:31 AM.
Offline  
Old 04-10-2007, 04:40 PM   #4 (permalink)
Knows Where the Search Button Is
 
Join Date: Mar 2007
Model: 8800
Carrier: AT&T
Posts: 28
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

The following is the reply I received from Berry Pix tech support.

{From: Product Support
{Subject: Re: Support Request
{
{Dear Customer,
{
{Please try a reboot of your BlackBerry to see if that fixes the problem.
{
{To reboot your BlackBerry, you need to remove and then re-insert your {BlackBerry's battery.
{
{Regards,
{Product Support
Offline  
Old 04-10-2007, 04:44 PM   #5 (permalink)
Knows Where the Search Button Is
 
Join Date: Mar 2007
Model: 8800
Carrier: AT&T
Posts: 28
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default still having problems

Berry Pix representative,

I have rebooted the 8800 several times and the screensaver will not launch. I can watch the slideshow by accessing the program and selecting "Start Slideshow", however, it will not launch as the screensaver even though I have the standby timout set to 15 seconds.
Offline  
Old 04-10-2007, 10:13 PM   #6 (permalink)
Knows Where the Search Button Is
 
Join Date: Mar 2007
Model: 8800
Carrier: AT&T
Posts: 28
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I have read the entire 'Berry Pix v2.0 - Frequently Asked Questions' section and I have not found a solution to the screensaver problem.

Berry Pix v2.0 - Frequently Asked Questions
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.