Originally Posted by JSanders
Yes, go to Profiles, scroll down to USE ACTIVE PROFILE EXCEPT FOR:
Click to NEW EXCEPTION.
Create a name for the exception on the top line.
In the FROM field, select that user from your address book.
Adjust the CUSTOM PHONE TUNE for the tune for that caller.
Save, Close, and make sure the check box is enabled on that EXCEPTION.
Was that ASAP enough?
Does work for e-mail too (I believe this it was the original post was asking about)?