BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-14-2007, 03:01 PM   #1 (permalink)
New Member
 
Join Date: Apr 2007
Model: 8700
PIN: N/A
Carrier: T-Mobile
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Question Taken off BBES now Cell does not work

Please Login to Remove!

Terminated employee once on company BBES server and now deleted aquired the company BB for personal use. Ex employee created his own account with T-Mobile and is able to receive and send emails. But for some reason he is unable to place or receive cell calls via BB device? When placing a call he get "emergencies calls only". When calling his BB cell calls go directly to VM.

I called T-moble and downloaded and install new BB software. Still unable to use BB cell. Tech said something about provisions on the BBES server and that only IT can correct this issue. My problem is that I deleted user from BBES. I can not put user back on BBES being that he was terminted.
I spent 5 hours on the phone with T-Mobile support and havent resolved this issue. A temp fix that I came up with was to forward all BB calls to his cell.
This is not going to fly for to long.


Did anyone esle experience this problem?

Thanks
-D
Offline  
Old 04-14-2007, 03:30 PM   #2 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,036
Post Thanks: 52
Thanked 777 Times in 737 Posts
Default

Probably an IT policy. Use search and you should be able to find a solution.

Hopefully the phone portion was not disabled internally.
Offline  
Old 04-14-2007, 11:48 PM   #3 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,703
Post Thanks: 4
Thanked 112 Times in 79 Posts
Default

Try the procedure in this thread:

http://www.blackberryforums.com/gene...ve-policy.html
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

(A13) 1 USED GOULD MODICON AS-509P-002 REV A6 MEMORY BOARD
$820.0
(A13) 1 USED GOULD MODICON AS-509P-002 REV A6 MEMORY BOARD pictureROYAL DM3070 - 192kb Memory Handheld Electronic Organizer
$4.99
ROYAL DM3070 - 192kb  Memory Handheld Electronic Organizer pictureGE UTC security cpu memory board, 110103 casi rusco 580256002 used works perfect
$54.99
GE UTC security cpu memory board, 110103 casi rusco 580256002 used works perfect pictureMOTOROLA MPC821/860ADS + 2 MEMORY STICKS +SOFTWARE+sds debugger
$99.99
MOTOROLA MPC821/860ADS + 2 MEMORY STICKS +SOFTWARE+sds debugger pictureDelta Controls Unit, DCU 050 Controller Main Board Only with Memory
$35.0
Delta Controls Unit, DCU 050 Controller Main Board Only with Memory picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.