Originally Posted by cmhn12
anyone know how to fully wipe ur bb and start again..i have the same issue but cant get desktop mgr to connect now
Go to settings, options, Security options, general settings, click wheel and choose "wipe handheld". Be careful because if your setup with a BES account you'll need to reactivate the device with a password.
I would recommend this for the original post here as well. Always good to start with a fresh install for anything.