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Old 04-18-2007, 01:42 PM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: Jan 2005
Location: USA
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I just got a new Sprint 8703e after trialing one for a few days. I noticed as it's sitting stationary on my desk in an area that has 5 bars for single strength that the single bars will drop to nothing (sometimes jump around a little) and the service indicator will go from 1XEV to EV then back again (1XEV and 5 bars). This happens about 5-10% of the time...the other 90-95%...5 bars.

The unit I trialed (also new unit) with did not do this in the same location, at work on my desk). It consistently read 4-5 bars and no service change indication.

Could this have anything to do with today's outage or could it be a hardware issue?

I have done the following resulting in no effect:
- Reset the unit by removing the battery.
- Registered with the network.
- Re-provisioned.

Also, Sprint reports no tower issues in my location.

If service was weak to begin with, I could understand I'm in a gray service area, but for service to be so strong and to jump around so much...

Any help or advice would be appreciated.

Thanks

Last edited by rbgatti : 04-19-2007 at 07:56 AM. Reason: Typo
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Old 04-18-2007, 03:37 PM   #2 (permalink)
Thumbs Must Hurt
 
Join Date: Apr 2006
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I just got my new Sprint 8703e last week and have noticed the same issues, not just today but all week. I would drop in and out of EVDO coverage (1XEVDO on the phone). I wonder if we got faulty units.
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