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Old 04-18-2007, 08:32 PM   #1 (permalink)
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Default Pause/Wait not being recognized, help!

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Hope ya'll can assist with this problem. I'm new to the 8703e, but not to BB's. When setting up my speed dial to my office phone, I've inserted the requisite "Pause" or "Waits" as necessary - but when the phone dials (and the work auto attendant answers) - it isn't recognizing the waits or extensions/passwords.

When going back to view/edit it in my contacts, it shows it's there:

800-555-1212(pause inserted)*111(ext)(pause inserted)2222(password).

All it's doing is dialing the phone number and the auto attend. is answering.

Thoughts on why the Pause isn't being recognized?

Thanks! Great Forum.

PS: I've "searched" this and reviewed the 2 pages of topics related to "Pause/Wait", "Dial Extension", etc. but haven't seen where the functions weren't recognized.
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Old 07-28-2007, 06:57 PM   #2 (permalink)
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Me Too.

I think the first dial pause does work, but it's not long enough, except for voice mail. On other BBs I've had you could just put in more pauses, but with the 8703e it doesn't seem to matter. Ten or one, same pause time.

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Old 07-28-2007, 07:24 PM   #3 (permalink)
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Reading this thread prompted me to program my office voicemail. I played with single and multiple pauses to get the timing right for the login sequence. Anyway, the multiple pauses make a diference, for me anyway, and seem additive. And I did use pauses. I can't see what on the BB side of things would make a difference.
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Old 07-28-2007, 07:44 PM   #4 (permalink)
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Wirelessly posted (8700g: BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

If pauses and waits don't seem to be working, a battery pull would be the first thing to try, in my opinion.
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Old 07-29-2007, 07:23 AM   #5 (permalink)
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Default not recognizing pauses

Quote:
Originally Posted by OBXTucker View Post
Hope ya'll can assist with this problem. I'm new to the 8703e, but not to BB's. When setting up my speed dial to my office phone, I've inserted the requisite "Pause" or "Waits" as necessary - but when the phone dials (and the work auto attendant answers) - it isn't recognizing the waits or extensions/passwords.

When going back to view/edit it in my contacts, it shows it's there:

800-555-1212(pause inserted)*111(ext)(pause inserted)2222(password).

All it's doing is dialing the phone number and the auto attend. is answering.

Thoughts on why the Pause isn't being recognized?

Thanks! Great Forum.







PS: I've "searched" this and reviewed the 2 pages of topics related to "Pause/Wait", "Dial Extension", etc. but haven't seen where the functions weren't recognized.
i spent several hours on the phone with alltel trying to solve this very problem I have 7 blackberry phones in my office, some auto dial the password digits and pauses and some don't (of course, mine, the phone guy, doesn't) i still have not gotten it to work properly, the alltel people haven't been that much help, I did figure out that you can add an address and program your voice mail number and put your pauses and your digits and more pauses and more digits all on one line and then save it and assign it to your speed dial, it works, it might not be proper but it will work, for example, 989-555-1212pp#2221pp1 then in the phone set,in the voicemail set up, under additional numbers, don't have any additional numbers programmed in the spot for them, I been using it this way for a week and so far so good.
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Old 07-30-2007, 04:48 PM   #6 (permalink)
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Quote:
Originally Posted by jimpaetschow View Post
i spent several hours on the phone with alltel trying to solve this very problem I have 7 blackberry phones in my office, some auto dial the password digits and pauses and some don't (of course, mine, the phone guy, doesn't) i still have not gotten it to work properly, the alltel people haven't been that much help, I did figure out that you can add an address and program your voice mail number and put your pauses and your digits and more pauses and more digits all on one line and then save it and assign it to your speed dial, it works, it might not be proper but it will work, for example, 989-555-1212pp#2221pp1 then in the phone set,in the voicemail set up, under additional numbers, don't have any additional numbers programmed in the spot for them, I been using it this way for a week and so far so good.
to clarify Jim's example above, the "pp" in the dialing string are actually generated using the N key (also equivalent to "," (comma) as it relates to modem dialing) and not the lowercase "p". Each "p" sign is equivalent to a 4 second pause in the dialing string (if I'm not mistaken) . . . if your auto attendant takes 10 seconds to ask for the next task, then you need to hit N key 3 times . . . experiment with your corporate phone system which number of "p"s you'll need to make the string work . . .
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Old 07-30-2007, 04:51 PM   #7 (permalink)
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pause = 2 second pause, I believe.
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Old 07-30-2007, 04:53 PM   #8 (permalink)
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Quote:
Originally Posted by JSanders View Post
pause = 2 second pause, I believe.
if that is the case, the I stand corrected . . . Is this a fact JS?
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Old 07-30-2007, 05:05 PM   #9 (permalink)
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mine last 2 secs, and i read it here somewhere.
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Old 07-30-2007, 05:08 PM   #10 (permalink)
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but don't believe me, I am prone to making things up like that, outa the blue...

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Old 07-30-2007, 08:34 PM   #11 (permalink)
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I have had two different vmails and both act different. I had to set the number of pauses longer for one than the other. Once I found the required delays I also added login and request for first message. Experiment around a bit with the number of pauses between items including the delay after dialing
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Old 09-30-2007, 10:31 AM   #12 (permalink)
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Default I think I figured out the problem with pause and speed dial

I have an 8800, but I think I might have found an OS bug. It seems that when you assign a contact to a speed dial, but then change something in that contact (e.g., change the phone number, add an additional pause), the speed dial still retains the old number even though the contact was updated (i.e., it stores the old version of the number in the speed dial, rather than taking it each time from the current contact). I went into speed dial and deleted the speed dial entry and then reassigned it to the contact and the pauses worked properly.

Hope that helps.

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Old 09-30-2007, 10:40 AM   #13 (permalink)
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Quote:
Originally Posted by brilovett View Post
I have an 8800, but I think I might have found an OS bug. It seems that when you assign a contact to a speed dial, but then change something in that contact (e.g., change the phone number, add an additional pause), the speed dial still retains the old number even though the contact was updated

same here, also on the 8800 v. 4.2.1.103
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Old 09-30-2007, 08:20 PM   #14 (permalink)
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Quote:
Originally Posted by JSanders View Post
same here, also on the 8800 v. 4.2.1.103
And same here -- 8703e, OS v4.1.0.377.
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