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Old 04-22-2007, 03:37 PM   #1 (permalink)
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Default 8800 Typing on Its Own - Keyboard/Ball Problems

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Howdy,

My BlackBerry 8800 has started typing on its own. What I mean is that the unit, while sitting on the table untouched, starts to step through operations such as sending a text message (with garbage text or empty).

It's like something is wrong with the keyboard, like what you would expect if the thing was shorting out.

Get this though - this is the second 8800 I've had that has done this! My first one did the exact same thing and I returned it and got this one.

I have no idea what is causing this but it is truly driving me crazy. Last night it sent 200 text messages all through the night because I forgot to lock it. Fortunately they were to a friend and not a customer or someone that would have been pissed.

The unit is in great condition - no damage, etc... It just started doing this out of the blue.

Any ideas? Is it possible it is a software thing? Seems remote but to have it happen twice just seems too odd.
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Old 04-22-2007, 04:54 PM   #2 (permalink)
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hahahahaha thats th efunniest thing iv eread in a while, maybe your house is haunted. try to reload the software.
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Old 04-22-2007, 05:40 PM   #3 (permalink)
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New to Blackberry. Can you get a virus?
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Old 04-22-2007, 07:57 PM   #4 (permalink)
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Quote:
Originally Posted by IanR View Post
New to Blackberry. Can you get a virus?
None ever reported, no virus software required.

Welcome
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Old 04-22-2007, 08:53 PM   #5 (permalink)
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i was thinking its haunted there for a second lol
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Old 04-22-2007, 08:55 PM   #6 (permalink)
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Quote:
Originally Posted by Goodlife View Post
i was thinking its haunted there for a second lol
Or maybe you don't text on it at all and it misses doing that, so it does it all on it's own, lol.
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Old 04-23-2007, 11:43 AM   #7 (permalink)
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Burn through the User guide on the fallowing link and try doing a system reset. To be safe, with all of your business contacts and all, make sure you have a recent backup on your memory card…or back them up individually on your SIM.

Link:
BB Support Page - Documentation
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Old 04-23-2007, 06:37 PM   #8 (permalink)
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I've seen similar behavior when a liquid is spilled on a device....or heavy condensation buildup.
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Old 04-23-2007, 07:20 PM   #9 (permalink)
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Yeah, at first I thought it was liquid shorting it out... But this device is clear - nothing happened to it.

I just updated the system software on the off-chance that will help. It has been behaving well today. Fingers crossed.
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Old 04-23-2007, 09:03 PM   #10 (permalink)
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For what it's worth, I had mine replaced just this afternoon for the exact same issue. Weird, but more than frustrating as you can imagine. Are you within your return period?
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Old 04-23-2007, 09:43 PM   #11 (permalink)
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It is the most frustrating thing on the planet. If it starts up again I will be returning it, yeah.
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Old 04-23-2007, 09:51 PM   #12 (permalink)
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I would strongly suggest just returning it. I have heard there were some production issues with early builds of the unit, and I must say that the device I received today has none of the problems my other one did--including sqeaky sides and dust under the screen. This one is perfect.

You may be saving yourself some grief in the future by just exchanging it now. Just a thought and good luck.
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Old 05-08-2007, 05:09 PM   #13 (permalink)
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Just curious if anyone has discovered the cause of the haunted keyboard? Mine started doing the same thing over the weekend. Sometimes the keyboard works fine, sometimes not at all and sometimes it has a mind of its own and types gibberish with no input from me. Aside from the keyboard not working the power button, mute button, convenience button, etc. do not work. I can perform a reset by removing the battery and after the third or fourth attempt the issue is usually resolved for about 10 minutes and then its haunted again.

The unit was never exposed to moisture or an environment that would produce condensation. However, it is an early production unit. In fact it was the second unit sold in Denver. Cingular is sending me a replacement but if there is something I could have done to prevent the malfunction I would be interested in knowing.
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Old 05-13-2007, 11:47 AM   #14 (permalink)
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Long shot and unlikely but throwing it in there.

I had a similar problem with my laptop (I did say longshot, heh). To cut the story short, turned out my bluetooth keyboard which was in my suitcase a few feet away with several keys depressed simultaneously was causing all sorts of random problems depending on what I was doing, and often also when I was doing nothing.
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