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Old 04-29-2005, 10:23 AM   #1 (permalink)
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Default 7100t can't connect without reseating sim

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Sorry if this is a dupe, I haven't seen it in the forums yet.

Twice in the last two days my week-old 7100T has disconnected from the network, can't make or receive calls or talk to the Internet. Power off and on hasn't helped. Radio off, radio on hasn't helped. The only thing that has worked each time is to power off, remove the SIM card, replace the SIM card, power on, and manually activate the radio.

What's up with this? Anyone else experience this? Help! Thank you!
Old 04-29-2005, 10:30 AM   #2 (permalink)
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I haven't seen this. My guess would be a bad SIM or a physical problem with the contacts around the SIM.

Since you are having problems, TMO should replace the SIM for you (without charging the normal $20). If that doesn't get it, exchange the phone.

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