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Old 05-17-2007, 07:45 AM   #1 (permalink)
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Default Fails to synch. read/unread msg after upgrading to BB Device software version 4.2

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My device fails to do email wireless synchronization (read/unread) after upgrading to 4.2.
Any Ideas?
Thank you in advance...
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Old 05-17-2007, 08:14 AM   #2 (permalink)
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Wirelessly posted (8700c: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)

To clairfy your post, are you receiving email messages at all or is your device and desktop not reconciling what you have read on one or the other (assuming you are on a BES)?
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Old 05-17-2007, 08:47 AM   #3 (permalink)
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Old 05-17-2007, 08:47 AM   #4 (permalink)
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Quote:
Originally Posted by snowskier79 View Post
Wirelessly posted (8700c: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)

To clairfy your post, are you receiving email messages at all or is your device and desktop not reconciling what you have read on one or the other (assuming you are on a BES)?
First of all...many thanks for your answer...

well I'm on a BES...I receive messages both on outlook and device (as usual) but when i read them on outlook now on my device remain as unread...also after doing on my device a wireless reconcilation...
Delete is ok, but read/unread doesn't work
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Old 05-17-2007, 09:11 AM   #5 (permalink)
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to clarify.....

when
1) I delete a message from my handheld it does delete on my outlook but not vise-versa and
3) when I read a message it does not reflect on my outlook or vise-versa.
Also, when I hit the "RECONCILE NOW", the signal arrows are shown but nothing happens. My configuration on my handheld were all OK, the "delete on is enabled, the wireless reconcile is ON and conflict is Mail wins". On the BES side, all properties were configured properly.
I hope that anyone of you can help me with this problem.

Thanks
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Old 05-17-2007, 02:16 PM   #6 (permalink)
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