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cmariani 05-18-2007 07:35 PM

Email Questions
When I first set up my BB (before Enterprise Activation) I set it up to retrieve my email from home (Pop server). There was an Icon on my BB for my home email as well as one for email options.

After my company went through Enterprise Activation, the email options went away and now all of my email, both work and home, are delivered together.

My questions are:

1) Can I change it so my work email and home email are delivered to seperate email boxes on my BB? If so, how?

2) When replying to any email, the reply comes from my work email address, regardless of where it was sent to. Is there a way that I can select where an email is coming from (home or work) when I compose an email or reply?

3) With the email options gone from my BB, how do I add additional email boxes?

Any help would be greatly appreciated. I'm still learning how to use this darn thing...


juwaack68 05-18-2007 07:37 PM

Sounds like your company set the IT Policy to not allow other email accounts. That means you can receive email, but it all goes out from your work address. They do this to prevent people from forwarding work-sensitive emails to others via an unsecured email account. If it's forced out thru your work email account, there are audit trails.

If that's the case, there isn't anything you can do. You can ask the BES Admin, but I doubt they will budge.

cmariani 05-18-2007 07:55 PM

Stop Personal Email
If that is the case, how do I stop the personal email from being delivered? Do I need to ask the BES at my company to do that?

juwaack68 05-18-2007 08:02 PM

The IT Policy only stops the ability to send as the personal email account, but cannot stop email from being delivered to the device. If you want it to stop being delivered to the device, you'd need to contact your BIS carrier/account and disable/delete it.

cmariani 05-18-2007 08:51 PM

Thanks, I found where I need to go to disable my home email account.

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