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Old 05-20-2007, 04:13 AM   #1 (permalink)
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Hi, I run a small business and we've just acquired 2 blackberries. We run MS Outlook (not Exchange). Can we use a hosted BES service with the non-Exchange version of MS Outlook or is hosted Exchange a usual part of the deal in these circumstances? This doesn't seem to be made clear in any of the hosted BES services which advertise online. Thanks.
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Old 05-20-2007, 07:56 AM   #2 (permalink)
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Most hosted Exchange services will offer a full Outlook seat as a DL per account. Although ~Outlook~ is always the client so you're existing Outlook licenses would work against a hosted Exchange anyway (assuming it's a modern version with enough bells-and-whistles). -Pk
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Old 05-20-2007, 11:38 AM   #3 (permalink)
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For 2 BB's a hosted solution might be a bit expensive. Why not use BIS?
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Old 05-21-2007, 04:26 PM   #4 (permalink)
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Hi Guys, thanks for your replies. We haven't made a final decision on BES as opposed to BIS but we are looking for full Internet functionality, we may expand to 4 or 5 Blackberry users in the fairly near future and we can't seem to get BIS to work on the existing 2 handsets we have. We're probably making basic mistakes having tried to configure BIS via our carrier's Blackberry site (seemingly successfully) we still can't get email via our handsets. We can't work out why this is the case and we just thought we should stop spending so much time trying to sort it out (time is money) and get a hosted service to do it for us. Our carrier is about as much use as a kick in the head as far as technical assistance is concerned. If anyone can point me in the direction of an idiot's guide to BIS setup that would be great. These are probably basic issues for most forum members but we're still at a basic level as far as BB'S are concerned. Thanks again.
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Old 05-21-2007, 04:46 PM   #5 (permalink)
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Do you have Blackberry Data Plans on your account(s)? The proper ones?
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Old 05-21-2007, 05:18 PM   #6 (permalink)
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Quote:
Originally Posted by gribblewok View Post
Hi, I run a small business and we've just acquired 2 blackberries. We run MS Outlook (not Exchange). Can we use a hosted BES service with the non-Exchange version of MS Outlook or is hosted Exchange a usual part of the deal in these circumstances? This doesn't seem to be made clear in any of the hosted BES services which advertise online. Thanks.
First off, Outlook is Outlook unless you mean you're using Outlook Express. Outlook will work with Exchange whether you have been using it or not. You'd just need to reconfigure it and your BES hosting company can tell you exactly how to do so (as well as provide copies of Outlook if you need/want a newer version).

BlackberryFAQ.com has a ton of info on it that may be of help to you.

Last edited by takeshi : 05-21-2007 at 05:20 PM.
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Old 05-23-2007, 06:17 AM   #7 (permalink)
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Thanks again guys. Yes it is MS Outlook (2003) not Express. Pizzle, we do have a data plan from our carrier but what do you mean by a "proper" data plan? Thanks.
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Old 05-23-2007, 08:49 AM   #8 (permalink)
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Quote:
Originally Posted by gribblewok View Post
Thanks again guys. Yes it is MS Outlook (2003) not Express. Pizzle, we do have a data plan from our carrier but what do you mean by a "proper" data plan? Thanks.
By Proper plan he means that you must have a BES or sometimes called ProSumer plan from your wireless carrier. The standard and sometimes less expensive plan is called BIS and will not allow your Berries to connect and communicate with a BES.

P.S. - We offer free Outlook 2003 or 2007 to all Hosted Exchange customers.
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Old 05-23-2007, 03:46 PM   #9 (permalink)
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You can also check out this thread we just started..

Your Exchange Server OUR BES!
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