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Old 05-24-2007, 04:48 PM   #1 (permalink)
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Default Temporarily blocking Email into BB 8700G

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Hi, I'm absolutely new to BB world, so sorry if this a not very smart question (don't tell me to RTFM, as I was unable to find the answer )

I have spent last two days with local support services just to know that my problem was already reported and solved (these guys at support service leveraged my investigation in the matter ). I already learnt how to block forwarded copies from Gmail.com into my BB device. I used filters and now I do not receive a copy of every message I send from Gmail.com or from the BB Device.

Now I would like to disable the reception of emails in the BB, based on time, or ideally, a easy tu use option in the device.

My idea is to use my notebook and Gmail.com interface most part of the day, and be able to activate my BB device when I do not have my notebook at hand.

I've talked to the support and commercial guys with my carrier, but they say that's a thing BB does not allow or does. One even told me to disconnect the wireless antenna, that way, my cellular phone is not able to make and receive calls...

My problem is that I concentrate about 6 email accounts in my gmail.com account, mainly due to the quality of Gmail AntiSpam services.

I would appreciate if someone points me in the right direction, or tell me how to workaround my problem. I guess I will axceed my monthly plan (MB) in few days if every email gets into my BB, no matter I'm working with my Notebook.

Thank you,

Michael P.
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Old 05-24-2007, 05:02 PM   #2 (permalink)
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Michael, you cannot set BIS to push only at certain times. It is either on or off. The options are to go to the BIS site and delete/readd the account, but that would be a great pain, and if you ever did the delete and left the office in a hurry you would regret it.

You spend two days find out how to fix the duplicate Gmail problem? Shoud've come here first, it's a Sticky Note at the top of the General Discussion forum.

Good luck, enjoy.
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Old 05-24-2007, 05:18 PM   #3 (permalink)
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Is there any third party tool out there to solve the problem?

Can I temporarily disable EDGE and still receive phone calls?

It's hard to beleive that a sexy little thing like a BB does not allow you to do so...Or is that carries do not want you to implement it?

I'm a liitle bit confused, since no one lives with a BB without a PC.



Mike
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Old 05-24-2007, 05:35 PM   #4 (permalink)
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Can't disable EDGE on the 8700 and still use the phone.

Now, I am not sure, but on the new OS 4.2.1.94 for the 8700, you might can turn off Data Services at Options > Network. Someone else with that OS will tell us... I know that is possible on the 8100, 8800 with 4.2x.
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Old 05-24-2007, 06:05 PM   #5 (permalink)
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Wirelessly posted (9900: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry8800/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)

I recall my 8700 had a data off option but it has to be done manually. Not that hard to do. I believe the software Messagealerts can also do it.
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Old 05-24-2007, 06:10 PM   #6 (permalink)
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Now we're talking!!!!

Is there any chance to get feedback from someone that already installed/upgraded the OS?

I guess the only way to do so is installing the software CD that came with the BB, still packed in my case, since this is a brand new device (3 days old).

How do I get that release? Download from somewhere? Or I need to call my service provider?

Thank you again,

Michael
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Chile
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Old 05-24-2007, 07:26 PM   #7 (permalink)
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Wirelessly posted (8700g: BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Stinson--8700 with OS of 4.1 only has Wireless Off, and that kills the phone use. I haven't see the software Message Alerts, I have BBAlerts and it won't do it for a 8700 OS 4.1.

Michael, I forgot to post the OS upgrade link, but look at the Sticky Note at the top of the 8700 Discussion Forum. You'll need to dowload and install your Desktop Manager Software Version 4.2 Service Pack 2 from this site:
http://www.blackberryfaq.com/index.php/Main_Page
Scroll down to the link "Where do I download Desktop Manager?" In the Applications and Operating systems Section.
Backup your current BlackBerry with Desktop Manager > Backup/Restore.
Download the new OS from the link in the 8700 forum Sticky Note. Find and execute that file you download.
Open Desktop Manager and Application Loader, it will tell it has updates, say yes or OK and let 'er rip.

BUT someone needs to first comfirm that 4.2 on that OS release will turn off Data Services, before you do all this.
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Old 05-25-2007, 12:31 PM   #8 (permalink)
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All 4.2 updates (including .94) i have done so far have the feature to switch off data services in the network section.
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Old 05-25-2007, 01:08 PM   #9 (permalink)
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Thank you.

1) Should I upgrade OS version? Is it safe?
2) How can I know my actual OS version?

Thank you again,

Michael
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Old 05-25-2007, 01:50 PM   #10 (permalink)
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Your OS: Main Screen > Options > About. read the line with "ver." at start.

Yea, it's safe, it can be complicated unless you are familiar with Blackberrys and computers. If you follow the steps I put above, you should be ok.
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Old 05-25-2007, 01:54 PM   #11 (permalink)
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I get v 4.1.0.351 (Platform 2.0.0.143)

I'm experienced in computers, but not handhelds and Smart phones.

I'll do my best

Mike
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Old 05-25-2007, 01:58 PM   #12 (permalink)
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Mike, it really is a fairly simple process, you should be fine.
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Old 05-25-2007, 02:29 PM   #13 (permalink)
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I followed instructions from BlackBerryfaq.com and I need to select my carrier (ENTELPcs, SouthAmerica) to download OS upgrade.

The point is the only version available from there is the same that I have (out dated) and the guys at the Call Center do not have an answer and i guess they do not know a bit about the thing...)

I guess your answer was based on the assumption that my provider had the OS as a downloadable file... which is not true

So, what's next? Is there a Carrier Independent 4.2 release for the BB 8700G?

That would be nice

Mike
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Old 05-25-2007, 02:33 PM   #14 (permalink)
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lol, you aren't reading what I posted...
"but look at the Sticky Note at the top of the 8700 Discussion Forum"

here:
Vodafone - Popup

8700M_PBr4.2.1_rel149_PL2.3.0.77_A4.2.1.94.exe

EDITED to add:
To install this update:
1. Download and install the latest version of Desktop Manager
2. Donwload this OS and install it to the PC.
3. Delete the vendor.xml file located in c:\program files\common files\research in motion\apploader (this step is necessary any time an OS is installed from a different carrier than what is branded on the BB.)
4. Plug in BB and open Desktop Manager. You should be prompted to upgrade.

Last edited by JSanders : 05-25-2007 at 02:35 PM.
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Old 05-27-2007, 05:20 PM   #15 (permalink)
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Hi.

I did install new OS and found the option to disable data reception.
But I sent an email to my gmail account, and being disabled the option in the BB, I was able to read the email in gmail.

That mail was not pushed into de BB.

I deleted the email in Gmail, and then activated data reception in the BB.

To my surprise, the mail was pushed into the BB.

It's something wrong with my test, or the new OS does not solve the issue?

Thks,

Michael
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Old 05-28-2007, 05:33 PM   #16 (permalink)
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Quote:
Originally Posted by Mikepre View Post
It's hard to beleive that a sexy little thing like a BB does not allow you to do so...Or is that carries do not want you to implement it?
Most people get Blackberries because they want instant push email. Not because they don't want email. You can always switch profiles to disable email delivery alerts or set your BB to automatically turn off and then on at certain times.

If you want a mail delivery toggle (that can be automatically scheduled) it's best to email [email address]. With enough requests, hopefully RIM will consider the option for a future release.

In the mean time, you'll have to use one of several manual workarounds.

Quote:
Originally Posted by Mikepre View Post
To my surprise, the mail was pushed into the BB.

It's something wrong with my test, or the new OS does not solve the issue?
You need to be aware that by default when BIS or BES cannot deliver email to the BB (it's turned off, no reception, etc) the mail will queue until the BB can again receive email. Again, most people that want a BB want their email and they don't want it disappearing into the ether just because they temporarily lost reception while an email was inbound.

So, some options temporarily disable email and allow it to queue. These include:
- Turning your BB off
- Turning wireless off
- Turning data off

To temporarily kill (for lack of a better word) email delivery you need to do one of the following:
- Edit your filters to not forward any email (on BIS you do this via your carrier's BIS site -- on BES you can use DM or the BB itself). You need to renable email forwarding when you want it.
- Use the BB's firewall to stop email delivery. I've never used this method as I don't have any need to turn email delivery off and on. So I can't really confirm that it works but you can find relevant threads here if you search.
- Delete email accounts from BIS. A heavy handed approach but it does work. You'd have to set up the accounts again. I don't see why anyone would use this apporach...

There may be some more options in both camps but that's all I recall off the top of my head.

Last edited by takeshi : 05-28-2007 at 05:40 PM.
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Old 05-28-2007, 10:11 PM   #17 (permalink)
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Thank you Takeshi:

Mi grain of sand. You're right when you send that every BB user wants his/her emails. But when you work in IT and have access regularly to your personal notebook and Email reader, you will probably use that option to read emails. Specially important when you receive large files as attachments.

At least in my country is still a bit expensive to have a heavy traffic in your BB (I read at least 6 different accounts from my Gmail account), so chances are I will try to use my Notebook and corporate network each time I can. That's the final reason, COST OF USE.

Now you could say, Why do you buy a BB if you can read mail regularly with your notebook. Good question. I just quitted my last job (where I was all day at the office) and now I have regular sales calls and need to read emails when on the road, when opening your notebook and get connected takes time.

So I'll use your suggestion and ask a way to disable not only te reception in the BB, but also in the BIS I use.

You're right also regarding enabling and disabling accounts in the BIS, not practical and if done in a daily basis, a pain in the neck

I hope the guys at RIM honor my request

Have a nice day,

Michael
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Old 05-28-2007, 11:16 PM   #18 (permalink)
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If you're using BIS then you can go to the filters setting for your GMail account and choose "If no filters apply..." and choose the "do not forward messages to handheld." Of course you'll need to remember to log in and change it back at the end of your work day.
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Old 06-18-2007, 12:13 PM   #19 (permalink)
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Default Problem Attaching BB 8700G to Win XP/USB

Hi, after upgrading BB 8700G OS, doing all steps, including upgrading Desktop Manager (to 4.2.2.14 Apr 26, 2007), my BB never connected through USB to a Win XP machine again.

Now I need to sinchronize it with MS Outlook, but when I connect it, Win XP says it recognized a new HW (no matter before doing the OS upgrade it detected it correctly), it starts looking for a driver, It fails if I say to do an authomatic search.

Next time I do a manual search, ask to use the c:\program files\common files\Research in motion\USB Drivers folder, and it finds 3 drivers:

- c:\windows\inf\oem57.inf (not digitally signed)
- c:\program files\common files\Research in motion\USB Drivers\rimusbnt.inf
- Windows Update

Last two digitally signed.

If I choose the second one, it gets problems and the message says something like ACCESS DENIED and no way to connect the noteboon and the BB...

Any help will be appreciated.

Michael

PS.: I have not tyied the original CD since I guess all drivers are newer now in my notebook after upgrading Desktop Manager SW and the device OS to 4.2.194 version (Platform 2.3.0.77)
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