BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 05-06-2005, 01:25 PM   #1 (permalink)
New Member
 
Join Date: Apr 2005
Model: 7100t
Posts: 8
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Cannot get 3 emails to delete

Please Login to Remove!

I have 3 emails I received and read yesterday. I tried to delete them today, and they won't go away. Any ideas?
Offline  
Old 05-07-2005, 06:50 AM   #2 (permalink)
Talking BlackBerry Encyclopedia
 
Knocka's Avatar
 
Join Date: Mar 2005
Location: NJ
Model: 9000
Carrier: AT&T Wireless
Posts: 315
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

When you say they will not go away, what exactly do you mean? Do you mean, for example, that an indicator continues to tell you that you have new messages, when you do not, or that the actual message persists in your inbox?

Knocka
Offline  
Old 05-09-2005, 09:36 AM   #3 (permalink)
New Member
 
Join Date: Apr 2005
Model: 7100t
Posts: 8
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Knocka
When you say they will not go away, what exactly do you mean? Do you mean, for example, that an indicator continues to tell you that you have new messages, when you do not, or that the actual message persists in your inbox?

Knocka
The actual messages will not delete. I select delete, then click it, but they still remain. They are all from the same day. Subsequent emails delete just fine.
Offline  
Old 05-09-2005, 10:02 AM   #4 (permalink)
New Member
 
Join Date: Mar 2005
Model: 8700g
Carrier: T-Mobile
Posts: 7
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by mikeyis4dcats
The actual messages will not delete. I select delete, then click it, but they still remain. They are all from the same day. Subsequent emails delete just fine.
I had the same problem with 1 particular email. I tried reconciling both from the desktop and the 7100t and neither worked. However, when I used the application loader to load up a free app, the message then disappeared. Don't know if it'll work for you but it's worth a try.
Offline  
Old 05-09-2005, 03:49 PM   #5 (permalink)
New Member
 
Join Date: Apr 2005
Model: 7100t
Posts: 8
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

any ideas? I tried the application loader route to no luck
Offline  
Old 05-09-2005, 04:35 PM   #6 (permalink)
BBF Veteran
 
coreyg510's Avatar
 
Join Date: Apr 2005
Location: Lost in Translation
Model: 8700c
Carrier: Cingular
Posts: 3,190
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Did you try manually deleting off of the Backup/Restore on DM?
__________________
He's Back....and better than ever!
Offline  
Old 05-09-2005, 04:44 PM   #7 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Jan 2005
Location: Virginia Beach, VA
Model: 7130e
Carrier: VZW
Posts: 444
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by mikeyis4dcats
I have 3 emails I received and read yesterday. I tried to delete them today, and they won't go away. Any ideas?
When this happens to our users, we backup their BB, wipe it, then restore it.
Offline  
Old 05-09-2005, 04:49 PM   #8 (permalink)
BBF Veteran
 
coreyg510's Avatar
 
Join Date: Apr 2005
Location: Lost in Translation
Model: 8700c
Carrier: Cingular
Posts: 3,190
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I would try manually deleting off of Backup in DM before doing a wipe. It may save you 10+mins
__________________
He's Back....and better than ever!
Offline  
Old 05-09-2005, 10:26 PM   #9 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Dec 2004
Location: Atlanta, GA
Model: 8700c
Carrier: Cingular
Posts: 203
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Could you have "saved" the messages? I seem to remember an option somewhere that controls whether saved messages still show up in the inbox. Look in your saved messages and see if they're there.
Offline  
Old 05-10-2005, 03:47 PM   #10 (permalink)
New Member
 
Join Date: Apr 2005
Model: 7100t
Posts: 8
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by coreyg510
I would try manually deleting off of Backup in DM before doing a wipe. It may save you 10+mins
That did the tricks thanks! Wasn't aware I could do that....
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.