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Old 06-03-2007, 12:58 PM   #1 (permalink)
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Newbie here. got this BB 8700 4.1

i cant open any attachment on it.
but it mentioned i can open .xls and .jpeg
but it doesnt open
it show collapse or expand only

TIA

PS

Do i need to install any word or excel on my bb...
how about jpeg? it should be default right?

thanks again

Last edited by mondz : 06-03-2007 at 01:01 PM.
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Old 06-03-2007, 01:44 PM   #2 (permalink)
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Quote:
Originally Posted by mondz View Post
Newbie here. got this BB 8700 4.1

i cant open any attachment on it.
but it mentioned i can open .xls and .jpeg
but it doesnt open
it show collapse or expand only

TIA

PS

Do i need to install any word or excel on my bb...
how about jpeg? it should be default right?

thanks again
did u try navigating where the [attachment] is on the message then clicking the track wheel and click open till u extract the full attachment?

hope this helps
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Old 06-08-2007, 04:30 AM   #3 (permalink)
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Are you on a BES? It's possible that your IT Policy has attachments disabled.
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Old 06-08-2007, 04:44 AM   #4 (permalink)
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Quote:
Originally Posted by mondz View Post
Newbie here. got this BB 8700 4.1

i cant open any attachment on it.
but it mentioned i can open .xls and .jpeg
but it doesnt open
it show collapse or expand only
Expand it.....scroll down to "Full Content"......hit enter to retrieve the full content.
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