I have 126.96.36.199 for my Verizon 8830 and still have the leak. I didn't know anything about the issue until Sunday, when 500 emails (I get a ton of messages daily) and all of my call log disappeared. I thought I somehow had caused the loss, but, browsing the forum, I found it was a memory issue. At the point of loss, I had less than 2MB free. So I freed up memory using info found here and all seemed well for a day. I deleted AvantGo and a couple smaller apps yesterday, along with some older messages (I'm set to retain for 15 days). That gave me just below 7MB free. Everything was fine and present when I went to bed. When I got up this morning, all my email and call log--which were there when I went to sleep--had vanished again.
This is really not acceptable. Do I have a dud? Seven MB isn't huge but I shouldn't have to worry about being able to take care of business when I'm away from my laptop.
I have some third party apps installed, but not an excessive amount. Is there a way to move some apps to my memory card? My apps in the Application Loader don't equal the 39 MB being used. I don't know where to find the size of the system files. I've only had my BB for a little over a month and I totally loved it UNTIL I was affected by this unreliability. I don't think I have extra languages installed because none appear in the Setup Wizard. I don't have any extra media stored on the device. I'd love to delete the sample photos/music that came with the phone but don't know how. The video is not present.
Would doing a hard reset that restores the BB to out-of-the-box status and reinstalling everything make sense as far as resolving this issue? I'm very upset at the prospect of not feeling like my emails will be there when I need to address them. I know I can Save them individually until I can get to them, but that seems like extra and unneccessary work.
Thanks for any suggestions. I'm very upset.