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jhensley 06-12-2007 06:27 AM

8830 Contact Sync Problem
Every time I sync my 8830 it does fine with the calendar and tasks but when it gets to the contacts it recognizes some additions and changes and when it starts to make the changes it comes up with "invalid record" and then it doesn't make the changes. I went in to look at the records it was trying to change and manually made some of the changes but it still seems to get hung up.

Any ideas what I can do?

JSanders 06-12-2007 07:15 AM

Wirelessly posted (8700g: BlackBerry8800/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)

You can look at the sync log to determine more information about the error, but it sounds like a common issue, perhaps, where you have an Outlook record which doesn't have a First, Last or Company entered. Youir BlackBerry must have one of those fields to sync.

JSanders 06-12-2007 07:46 AM

Additional info to read:
I am getting errors when I try to sync my BB with Desktop Manager - BlackBerryFAQ

Good luck.

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