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-   -   Call Waiting (http://www.blackberryforums.com/general-legacy-device-discussion/80947-call-waiting.html)

elevey 06-12-2007 09:57 AM

Call Waiting
 
Whenever I get a call when I am on another call and I accept or deny when I try and make my next call it won't let me, it says call in progress and I need to remove the battery. Anyone else seen this?

Shotiime11 06-12-2007 12:37 PM

Quote:

Originally Posted by elevey (Post 565764)
Whenever I get a call when I am on another call and I accept or deny when I try and make my next call it won't let me, it says call in progress and I need to remove the battery. Anyone else seen this?

I have this problem as well. The next time you go to make a call all you can select is "Conference Call" whomever it is you are trying to dial. I wonder if there is a fix for this yet?

elevey 06-13-2007 10:46 AM

I just spoke with Verizon and this is a known issue that does not have a patch yet.

Guitarbrain 07-06-2007 01:09 PM

"Call in progress" lock up
 
About the “call in progess” freeze thing…I discovered this occurs when switching between two calls by using the green/talk button. The Verizon CS reps were no help and simply suggested we take the phone back since it appeared defective. I switched phones once and when it happened on the second phone, I suspected there was something wrong about the way I was switching lines. I went back to reading the manual. :-o

To switch between calls, press the menu key or the track ball and select the “Answer - hold current” or the “flash” option. Using this method will switch between calls and prevent the lock up. Do not use the green talk button to switch between lines. Hope this helps.:?

SMR 07-06-2007 02:18 PM

I have spoken with Verizon about this. It is clearly a known problem, and they will supposedly correct it on the next software upgrade. If a call comes in while an outbound call is connecting, then the phone locks up and can only be corrected by removing the battery.

crimscrem 07-26-2007 02:31 PM

Quote:

Originally Posted by SMR (Post 591893)
I have spoken with Verizon about this. It is clearly a known problem, and they will supposedly correct it on the next software upgrade. If a call comes in while an outbound call is connecting, then the phone locks up and can only be corrected by removing the battery.

I spoke with Verizon about this for about an hour and they acted like they had never heard about this. It was about as frustrating of a call as I've had.

dipizzle 08-20-2007 03:35 PM

I have the same problem, my response from verizon was the exact same... ridiculious how much "customer service" is offered on one of their most expensive phones....:x


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