I have been working with Verizon and RIM for the last 10 days to get my email to work correctly. Both my standard Yahoo and Blackberry email addresses worked, but my Small Business would not. I have figured out the problem and resolution.

I am the admin for my email system, but use an alias for my daily emails. The BIS would register my alias account and work for a download or two, but then lock up. I would have to delete and resend my service books to get that account to work again, but would end up with the same problem.

I have gone back and deleted my alias account on the BIS and registered my admin address and this has solved the problem. I find it interesting that neither RIM nor Verizon could diagnose this problem.

If you need more help with this issue, or have questions, let me know.

I have been having the same problem... I never would have thought of this!!! man i hope this works.. only when i send messages or reply to messages will it be my admin email address or my regular email address??

thanks so much for this. i just hope it works for me.

You can setup a custom xxx8220;reply toxxx8221; address in the BIS settings for your admin account. Even through you are sending mail out via the admin, it will show your alias as you program it to do so.

Let me know how it works out for you.

is there a correct way to have AOL emails forwarded to Yahoo Mail thru BIS?

Can't seem to do this successfully.

Do you have AOL setup in the BIS? If so, you should be able to forward them in the setup menu.

yes so if I want my AOL emails forwarded to my Yahoo account, I have to use filters under the BIS aol account?

Thanks!

That sounds correct to me.

no it doesnt work - can you please list specifically how you would forward AOL mail to a Yahoo account thru BIS? The steps?

Thanks!

Yes this worked!! thanks so much i have been trying to figure out why i wasnt getting emails for over a week now.

Thanks again!

ok I set the reply to address, but changed my mind and now I cant remove it from the BIS settings page! Help - why wont it revert back to original setting?