Originally Posted by JGBerry
so from my problem ,do you think it is just an outer case issue and it just needs to be tightened? or do you think something more serious is going on?
The only way to tell for sure is to take it apart and have a look. If you aren't comfortable doing it yourself, you can have someone do it for you such as the repair shop listed in the above post.
Check out the prices at the online repair shop BEFORE you send it off to them. Looking at bbrepairshop, they would want $109.99 to replace your housing. I checked their shipping and for overnight shipping back to you is an additional $46(using my zipcode which in Nebraska and they are in TX). Now, on top of these prices, remember, that you need to ship it to them which will cost you probably another $25 if you overnight it to them to be repaired.
1.) Total Cost to HAVE IT repaired: $180.99(and you will be without it for a few days) and this is if it is ONLY the housing that needs replaced.
2.) If the screws are just stripped, maybe a few bucks in materials
3.) New oem housing done yourself, about $55
4.) Or buy a good used BB off of ebay for about $170-$190
Me personally, I would go with option 2, then 3, and then throw it away and buy a different one before I sent it off and paid that much to replace a housing. Same with the screens if you ever have to replace them, buy them of ebay for $5 instead of the $50 some places want. You don't even have to take your 8700 apart to replace them.